Is Cox Communications a good company to work for?

Cox Communications has an overall rating of 3.9 out of 5, based on over 4,633 reviews left anonymously by employees. This rating has decreased by 1% over the last 12 months. 67% of employees would recommend working at Cox Communications to a friend and 43% have a positive outlook for the business. The best reviews about Cox Communications have been left by employees working as Intern , Media Consultant and Financial Analyst .

Does Cox Communications pay their employees well?

According to anonymously submitted Glassdoor reviews, Cox Communications employees rate their compensation and benefits as 4.1 out of 5. Find out more about salaries and benefits at Cox Communications. This rating has been stable over the past 12 months.

How satisfied are employees working at Cox Communications?

67% of Cox Communications employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Cox Communications 4.0 out of 5 for work life balance, 3.9 for culture and values and 3.5 for career opportunities.

What are the top reviewed jobs at Cox Communications?

Technical Support Representative (123) , Customer Service Representative (90) , Inbound Sales Representative (87) , Account Executive (74) , Sales Representative (69) , Retention Specialist (68) , Solutions Specialist (67) , Manager (57) , Sales (54) , Project Manager (51) , Sales Associate (47) , Director (45) , Tech Support Representative (45) , Customer Retention Representative (38) , Universal Home Technician (38)

What are the pros of working at Cox Communications according to real employee reviews?

"Cox offers great benefits and is the big player in the region where I worked." ((in 793 reviews)); "My pay is good and I have been recognized for my contributions with additional responsibility." ((in 367 reviews)); "I was also able to hire many great people which made it a fantastic place to work." ((in 238 reviews)); "Great culture and community!" ((in 206 reviews)); "work life balance is good" ((in 130 reviews))

What are the cons of working at Cox Communications according to real employee reviews?

"Poor management and team wotk" ((in 193 reviews)); "Most managers have been around for 20 years and are out of touch with today's market." ((in 80 reviews)); "Long hours in the field and the fun that is working in the weather as a technician." ((in 48 reviews)); "constant changes in job role, upper management seemed to not understand whats best for employees and clients." ((in 39 reviews)); "I got lucky to have a good supervisor." ((in 32 reviews))

What are employees saying about Cox Communications layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Cox Communications layoffs and their outlook for job security at Cox Communications in 2026.

What are the top reviewed Cox Communications locations?

Atlanta , Phoenix , Las Vegas , Chesapeake , San Diego , Wichita , Oklahoma City , Omaha , Baton Rouge , Tulsa , New Orleans , Virginia Beach , West Warwick , Rancho Santa Margarita , Herndon , Tucson , Warwick , Gainesville , Pensacola , Lafayette , Norfolk , Fort Smith , Dunwoody , Springfield , Providence , Alpharetta , Sandy Springs , Oceanside , Macon , Deer Valley

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Cox Communications

Part of Cox Enterprises

Cox Communications reviews

3.9

67% would recommend to a friend

(4,292 total reviews)

Mark Greatrex

74% approve of CEO

43% positive business outlook

Ratings by category

4.3

Diversity & inclusion

4.1

Compensation and benefits

4.0

Work/Life balance

3.9

Culture & values

3.5

Career opportunities

3.4

Senior management

Cox Communications has an employee rating of 3.9 out of 5 stars, based on 4,292 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Cox Communications employee rating is in line with the average (within 1 standard deviation) for employers within the Telecommunications industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

4K reviews

5.0

Jul 25, 2014

Great company with amazing benefits

Senior account executive

Recommend

CEO approval

Business Outlook

Pros

Fantastic benefits, very good culture, great training of employees. The fact that they still offer a company pension is impressive. Pay is very competitive and they have a good culture in the media sales department. Although the expectations are high for the AE's, they give you all the tools to be successful. Great group of co-workers with great relationships.

Cons

Tough on family time when you are a commissioned employee. Management can be a bit needy with reports and details.

5.0

Jul 21, 2014

Best company I've worked for

Inbound sales representative

Recommend

CEO approval

Business Outlook

Pros

Great company with leadership that really cares about your growth and profitability. Everyone is invested in your success great culture and fellow employees. Even though my department is moving out of state and I won't be here much longer they have done everything well to help the transition go smoothly.

Cons

It is difficult to get hired without good experience or references from current employees. Hiring process takes longer than I thought but that seems to always be the case with large companies. Moving my department out of state.

5.0

Jul 18, 2014

Great company to work for. Wonderful working environment.

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Great place to work, laid back atmosphere and wonderfully, caring coworkers.

Cons

Can't think of any as I was very satisfied working there but there was a layoff that caused many to lose our positions because we didn't want to relocated to where our current job was repositioned. Me, I didn't want to move to the desert and didn't want to move further north, where my position was sent. If it was positioned further south, I would have stayed with the company as I truly liked my job.

Viewing 3967 - 3969 of 4,292 Reviews

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Great company with amazing benefits

Best company I've worked for

Great company to work for. Wonderful working environment.

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