Is Cox Communications a good company to work for?

Cox Communications has an overall rating of 3.9 out of 5, based on over 4,628 reviews left anonymously by employees. This rating has decreased by 1% over the last 12 months. 69% of employees would recommend working at Cox Communications to a friend and 44% have a positive outlook for the business. The best reviews about Cox Communications have been left by employees working as Intern , Media Consultant and Financial Analyst .

Does Cox Communications pay their employees well?

According to anonymously submitted Glassdoor reviews, Cox Communications employees rate their compensation and benefits as 4.1 out of 5. Find out more about salaries and benefits at Cox Communications. This rating has been stable over the past 12 months.

How satisfied are employees working at Cox Communications?

69% of Cox Communications employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Cox Communications 3.9 out of 5 for work life balance, 3.9 for culture and values and 3.5 for career opportunities.

What are the top reviewed jobs at Cox Communications?

Technical Support Representative (123) , Customer Service Representative (90) , Inbound Sales Representative (86) , Account Executive (74) , Sales Representative (69) , Retention Specialist (68) , Solutions Specialist (67) , Manager (57) , Sales (54) , Project Manager (51) , Sales Associate (47) , Director (45) , Tech Support Representative (45) , Customer Retention Representative (38) , Universal Home Technician (38)

What are the pros of working at Cox Communications according to real employee reviews?

"Cox offers great benefits and is the big player in the region where I worked." ((in 796 reviews)); "My pay is good and I have been recognized for my contributions with additional responsibility." ((in 368 reviews)); "I was also able to hire many great people which made it a fantastic place to work." ((in 239 reviews)); "Great culture and community!" ((in 213 reviews)); "work life balance is good" ((in 132 reviews))

What are the cons of working at Cox Communications according to real employee reviews?

"Poor management and team wotk" ((in 186 reviews)); "Most managers have been around for 20 years and are out of touch with today's market." ((in 83 reviews)); "Long hours in the field and the fun that is working in the weather as a technician." ((in 53 reviews)); "constant changes in job role, upper management seemed to not understand whats best for employees and clients." ((in 40 reviews)); "I got lucky to have a good supervisor." ((in 29 reviews))

What are employees saying about Cox Communications layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Cox Communications layoffs and their outlook for job security at Cox Communications in 2026.

What are the top reviewed Cox Communications locations?

Atlanta , Phoenix , Las Vegas , Chesapeake , San Diego , Wichita , Oklahoma City , Omaha , Baton Rouge , Tulsa , New Orleans , Virginia Beach , West Warwick , Rancho Santa Margarita , Herndon , Tucson , Warwick , Gainesville , Pensacola , Lafayette , Norfolk , Fort Smith , Dunwoody , Springfield , Providence , Alpharetta , Sandy Springs , Oceanside , Macon , Deer Valley

Cox Communications reviews

3.9

69% would recommend to a friend

(4,287 total reviews)

Mark Greatrex

75% approve of CEO

44% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Cox Communications has an employee rating of 3.9 out of 5 stars, based on 4,287 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Cox Communications employee rating is in line with the average (within 1 standard deviation) for employers within the Telecommunications industry (3.6 stars).

Reviews by job title

4K reviews

4.0

Jan 21, 2013

Great Culture, great people, great products

Field operations supervisor

Recommend

CEO approval

Business Outlook

Pros

Culture of the Company overall is very good. Health benefits as well as courtesy service for products make up for average of base pay.

Cons

Tremendous change going on in the organization that are changing the culture and people that made it such a great place. Products maybe out pricing themselves in the price/value relationship to the customer.

4.0

Jan 17, 2013

Competitive Salary, Great Benefits

Regulatory analyst

Recommend

CEO approval

Business Outlook

Pros

Cox had a competitive salary and excellent benefits - especially the 401K and pension plans. They also do twice yearly reviews.

Cons

They are very "corporatey" in that they focus a lot on process and procedures, which are necessarily applicable in every situation.

3.0

Jan 16, 2013

Stable Company w/ Good Benefits, but Not the Sam as When I Started

Project manager

Recommend

CEO approval

Business Outlook

Pros

1. State of the art workout facility 2. Job Stability 3. Competitive Pay/Benefits (with Bonuses) 4. Variety of options for seeking internal employment opportunities. With the various divisions, you can change jobs without having to leave the company and losing tenure.

Cons

1. Promotions given out based on who you know. 2. Easy to become stagnant if you aren't proactive in taking control of the advancement of your career. 3. Lots of politics. Upper management has their own agenda without giving clear strategy to the team. They may as well run the company on their own. Lack of clarity and prioritization. 4. Very immature with effectively employing project management processes. PMs are more like project coordinators. Attempting to improve with new EPM and Assured Frameworks. 5. Work-from-Home options are hit or miss.

Viewing 4012 - 4014 of 4,287 Reviews

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Jobs at Cox Communications

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Senior Principal Client Partner (RapidScale)

Senior Principal Client Partner (RapidScale)