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      Cox Communications

      Part of Cox Enterprises

      Engaged Employer

      Cox Communications reviews

      3.9

      69% would recommend to a friend

      (4,284 total reviews)
      avatar

      Mark Greatrex

      75% approve of CEO

      44% positive business outlook

      Ratings by demographic groups

      Cox Communications has an employee rating of 3.9 out of 5 stars, based on 4,284 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Cox Communications employee rating is in line with the average (within 1 standard deviation) for employers within the Telecommunications industry (3.6 stars).

      Reviews by job title

      4K reviews
      2.0
      Sep 2, 2011

      The grass is always greener on the other side, especially when your standing on brown grass.

      Installer
      Recommend
      CEO approval
      Business Outlook

      Pros

      You can make a decent paycheck if your willing to work hard and are ok working long hours including, weekends and holidays. Depending on what type of neighborhood you work in, the tips can be pretty good.

      Cons

      Poor communication from management to workers Policy changes are frequent and spontaneous. Overall organization is poorly maintained or managed and common sense solutions are ignored.

      3.0
      Jul 5, 2011

      It was a *gig*

      Technical support representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      The people with whom I worked in most cases were a wonderful bunch.

      Cons

      Lines of communication on policy did not match up. Quality Assurance departmental standards actually annoyed the customers, and there was no one to communicate that flaw to.

      Viewing 4108 - 4110 of 4,284 Reviews
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      ReviewsCox Communications reviews

      Glassdoor has 4,625 Cox Communications reviews submitted anonymously by Cox Communications employees. Read employee reviews and ratings on Glassdoor to decide if Cox Communications is right for you.