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      Cox Communications

      Part of Cox Enterprises

      Engaged Employer

      Cox Communications reviews

      3.9

      69% would recommend to a friend

      (4,283 total reviews)
      avatar

      Mark Greatrex

      74% approve of CEO

      45% positive business outlook

      Ratings by demographic groups

      Cox Communications has an employee rating of 3.9 out of 5 stars, based on 4,283 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Cox Communications employee rating is in line with the average (within 1 standard deviation) for employers within the Telecommunications industry (3.6 stars).

      Reviews by job title

      4K reviews
      2.0
      Jan 8, 2012

      Great Benefits

      Solution sales specialist
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great Benefits Flexible time off Free Cable

      Cons

      Poor Communication between management and employees Employees pay price when management makes poor business decision Slow to implement new and innovative products and services to customers Limited career advancement for employees within company Company confuses Solutions Centers for Retail Stores, does not have a retail environment feel. Employees usually end up wearing multiple caps,

      4.0
      Jan 6, 2012

      Fast paced, always changing world in communications.

      Mentor
      Recommend
      CEO approval
      Business Outlook

      Pros

      Decent pay, great perks and great people in middle management and lower positions. They take pretty good care of employees.

      Cons

      Afraid to make any mistakes. Too much monitoring of employees. Some management care more for their advancement than taking care of employees issues.

      3.0
      Dec 30, 2011

      Ok pay, terrible overall job

      Technical support representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      Free cable, pretty good health

      Cons

      Extremely rude customers, every single thing you do is monitored and almost every rule contradicts itself. Quality annoys customers more than it "gives a good customer experience". Technicians can ruin your stats while doing a crappy job.

      Viewing 4120 - 4122 of 4,283 Reviews
      Related searches: Cox Communications jobs | Cox Communications salaries | Cox Communications benefits | Cox Communications interviews | Cox Communications conversations
      ReviewsCox Communications reviews

      Glassdoor has 4,624 Cox Communications reviews submitted anonymously by Cox Communications employees. Read employee reviews and ratings on Glassdoor to decide if Cox Communications is right for you.