Cox Communications reviews

3.9

69% would recommend to a friend

(4,283 total reviews)
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Mark Greatrex

74% approve of CEO

45% positive business outlook

Cox Communications has an employee rating of 3.9 out of 5 stars, based on 4,283 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Cox Communications employee rating is in line with the average (within 1 standard deviation) for employers within the Telecommunications industry (3.6 stars).

Reviews by job title

4K reviews
3.0
Oct 9, 2011

Neutral

Recommend
CEO approval
Business Outlook

Pros

- excellent pay - excellent benefits

Cons

- like most corporations, advancement is more often a matter of who you know, and not what you know - the supervisors are generally incompetent; you would expect your manager - or any manager - to know more than you; in reality, at Cox, it's almost ways the direct report that knows more, so when you need help, going to a supervisor is generally a no-no - horrible lack of communication between floor employees and management; every time you ask a different manager a question about a policy or change thereof, you almost invariably get a different and conflicting answer. The most grating example is when a manager shrugs his or her shoulders and says, "I-uh-no (I don't know.)" Pathetic.

3.0
Sep 29, 2011

not too bad

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great at giving time off, having free cable, internet and phone service, pay is good, lots of contests to make selling fun

Cons

bad upper managment, when they make a mistake in your commission you have to pay for it

3.0
Sep 26, 2011
Recommend
CEO approval
Business Outlook

Pros

The people in the Santa Barbara office were great. Cox used to be very family oriented.

Cons

They cut jobs when they were making money in the industry. The corporate people took advantage of the downturn in the economy to lay off many good people. They only think about the bottom line now. They no longer care about the employees that work for the company.

Viewing 4135 - 4137 of 4,283 Reviews

Glassdoor has 4,624 Cox Communications reviews submitted anonymously by Cox Communications employees. Read employee reviews and ratings on Glassdoor to decide if Cox Communications is right for you.