Cox Communications reviews

3.9

69% would recommend to a friend

(4,281 total reviews)
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Mark Greatrex

74% approve of CEO

45% positive business outlook

Cox Communications has an employee rating of 3.9 out of 5 stars, based on 4,281 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Cox Communications employee rating is in line with the average (within 1 standard deviation) for employers within the Telecommunications industry (3.6 stars).

Reviews by job title

4K reviews
3.0
Oct 2, 2010

Technical Support Department

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Free cable and internet service. The health, dental, and vision insurance is great. The pay is not the best but it's ok for what other employers in Hampton Roads pay.

Cons

Management has no clue what they are doing. They hire people based solely on a "great" interview but don't take into account their overall job performance. Favoritism is apparent. If you don't kiss but you will not be promoted as fast. They say its an open door policy but it's not. So don't complain or you will be labeled as trouble.

4.0
Sep 17, 2010
Recommend
CEO approval
Business Outlook

Pros

Great benefits: free internet; mostly free cable; insurance starts the day you start; 401k and pension (after a certain amount of time); as long as you can get cable, you can take your van home; pretty free to do what you want as long as you're completing the jobs you're assigned (if you finish early you can run some errands real quick)

Cons

Like most big companies, they blow up little things into reasons to fire people. Increasingly high expectations out of employees (they fired x number of employees, so the rest are expected to pick up the slack, no questions asked), they don't always give straight answers to questions you ask, and usually deflect if you bring up an issue, getting updated equipment is like pulling teeth, especially if you want it to work well. Also, the pay is pretty awful for the kind of work being done.

5.0
Sep 5, 2010
Recommend
CEO approval
Business Outlook

Pros

Work-life balance, family friendly, great retirement benefits - 401(k) and pension, good vacation, flexible holidays, competitive pay and bonuses.

Cons

Like any large company, some departments are better than others. Most departments are awesome - and management tries to identify those departments that aren't, and works to improve them.

Viewing 4195 - 4197 of 4,281 Reviews

Glassdoor has 4,622 Cox Communications reviews submitted anonymously by Cox Communications employees. Read employee reviews and ratings on Glassdoor to decide if Cox Communications is right for you.