Is Cox Communications a good company to work for?

Cox Communications has an overall rating of 3.9 out of 5, based on over 4,615 reviews left anonymously by employees. This rating has been stable over the past 12 months. 69% of employees would recommend working at Cox Communications to a friend and 45% have a positive outlook for the business. The best reviews about Cox Communications have been left by employees working as Intern , Media Consultant and Financial Analyst .

Does Cox Communications pay their employees well?

According to anonymously submitted Glassdoor reviews, Cox Communications employees rate their compensation and benefits as 4.1 out of 5. Find out more about salaries and benefits at Cox Communications. This rating has been stable over the past 12 months.

How satisfied are employees working at Cox Communications?

69% of Cox Communications employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Cox Communications 3.9 out of 5 for work life balance, 3.9 for culture and values and 3.5 for career opportunities.

What are the top reviewed jobs at Cox Communications?

Technical Support Representative (123) , Customer Service Representative (90) , Inbound Sales Representative (86) , Account Executive (75) , Sales Representative (69) , Retention Specialist (68) , Solutions Specialist (66) , Manager (57) , Sales (54) , Project Manager (51) , Sales Associate (47) , Director (45) , Tech Support Representative (45) , Customer Retention Representative (38) , Universal Home Technician (38)

What are the pros of working at Cox Communications according to real employee reviews?

"Cox offers great benefits and is the big player in the region where I worked." ((in 771 reviews)); "Good pay but not always worth the frustration of on going metrics and goal changes." ((in 372 reviews)); "I was also able to hire many great people which made it a fantastic place to work." ((in 233 reviews)); "Great culture and community!" ((in 209 reviews)); "Great Work Life balance!" ((in 137 reviews))

What are the cons of working at Cox Communications according to real employee reviews?

"Poor management and team wotk" ((in 193 reviews)); "Most managers have been around for 20 years and are out of touch with today's market." ((in 81 reviews)); "Very fast paced with little training." ((in 59 reviews)); "Long hours in the field and the fun that is working in the weather as a technician." ((in 49 reviews)); "constant changes in job role, upper management seemed to not understand whats best for employees and clients." ((in 43 reviews))

What are employees saying about Cox Communications layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Cox Communications layoffs and their outlook for job security at Cox Communications in 2026.

What Cox Communications locations have received the highest employee ratings?

Fort Walton Beach , Fairfax , Foothill Ranch , Tempe , Gainesville , Mesa , Atlanta , Oceanside , Tulsa , Lake Forest

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Cox Communications

Part of Cox Enterprises

Cox Communications reviews

3.9

69% would recommend to a friend

(4,275 total reviews)

Mark Greatrex

74% approve of CEO

45% positive business outlook

Ratings by category

4.3

Diversity & inclusion

4.1

Compensation and benefits

3.9

Culture & values

3.9

Work/Life balance

3.5

Career opportunities

3.4

Senior management

Cox Communications has an employee rating of 3.9 out of 5 stars, based on 4,275 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Cox Communications employee rating is in line with the average (within 1 standard deviation) for employers within the Telecommunications industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

4K reviews

1.0

Dec 24, 2008

A company that's a great example of what's wrong with management in this country

Marketing coordinator

Recommend

CEO approval

Business Outlook

Pros

discounted cable and internet services

Cons

Unethical management from the top down. Business decisions are often based on who the decision maker is in bed with. Mediocrity is rewarded and promoted. "Cox Values" and other catch phrases are used by all levels of management but their actions rarely conform to the "values" they spew. Not a results oriented company, ridiculous procedures are more important than results. Two good examples are their IT and Travel departments. Employees are viewed as a necessary yet expendable nuisance. Ineffective HR department that allows nepotism and other unethical practices to continue such as not respecting any type of employee confidentiality.

5.0

Dec 16, 2008

Exceeds expectations on many levels.

Senior software engineer

Recommend

CEO approval

Business Outlook

Pros

Not only are they a stable company with excellent growth every year, but they also treat their employees with absolute loyalty. The benefits are fantastic (at least for singles... I cannot speak for families), the area for growth is available and defined and I feel that my contributions are appreciated on a weekly basis. Diversity is encouraged regularly and I do not have to worry about traveling constantly or excessive work hours.

Cons

I feel the pay is not competitive enough but their benefits exceed.

5.0

Nov 28, 2008

Cox Communactions...work there!

Account services representative

Recommend

CEO approval

Business Outlook

Pros

The company values its employees more than anything else.I enjoyed the pay structure, benefits package and other services the company would offer to employees, including free cable and internet, and discounted telephone. They offer free use of the company gym and the Cafeteria is superb (for cafeterias).. The company matches your 401k contributions by fifty percent. The company regularly lists it's priority's, the value of there employees always have been top priority on the list. The pay structure is always competitive, with shift differentials and quarterly raises and yearly and christmas bonuses. There are always many company events to raise the morale.

Cons

The company has very stricy policys...there is no room for negotiations.

Viewing 4255 - 4257 of 4,275 Reviews

Jobs at Cox Communications

Retail Sales Associate

Outside Plant Technician

Data Center Operations Specialist II

Retail Sales Associate

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A company that's a great example of what's wrong with management in this country

Exceeds expectations on many levels.

Cox Communactions...work there!

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