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      Cox Communications

      Part of Cox Enterprises

      Engaged Employer

      Cox Communications reviews

      3.9

      69% would recommend to a friend

      (4,281 total reviews)
      avatar

      Mark Greatrex

      74% approve of CEO

      45% positive business outlook

      Ratings by category

      4.3

      Diversity & inclusion

      4.1

      Compensation and benefits

      3.9

      Culture & values

      3.9

      Work/Life balance

      3.5

      Career opportunities

      3.4

      Senior management

      Cox Communications has an employee rating of 3.9 out of 5 stars, based on 4,281 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Cox Communications employee rating is in line with the average (within 1 standard deviation) for employers within the Telecommunications industry (3.6 stars).

      Ratings by demographic groups

      Reviews by job title

      4K reviews
      1.0
      Apr 12, 2012

      Great in the beginning but going downhill fast!

      Never heard
      Recommend
      CEO approval
      Business Outlook

      Pros

      Ok pay and benefits could be better. Discounted price on home services. Easy to get time off for personal or family use.

      Cons

      Lack of management. Long hours. Very high goals with account abilities you have NO control over. Management says open door policy but cares less what you have to say. No opputurnity for advancement unless you are a favorite. No consistency from day to day. Once Hampton Roads took over and made it there way things have gone downhill fast. Managers and supervisors are not hired from within so they have no experience other than a degree. They seem only to care about ther NUMBERS and not there employees.

      2.0
      Sep 11, 2011

      Disorganized, chaotic communication, exception is the rule, financially wasteful, worst practices are commonplace

      Contract it project manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      9-to-5 and weekdays work schedule, can refuse to do work without repercussion. Low stress because management is satisfied being #5 in the cable/satelite industry. If you are unable to track project budgets well, this place is for you because the budgets are guess-work.

      Cons

      If you have ambition to achieve or work for top-tier company, you will be frustrated here. Project financial management is so unorthodox, it really isn't managed. Good place to learn what NOT to do because that's the "best practice" at Cox Communications. Union mentality, 9-to-5, weekdays only, no competitiveness to be #1 company in industry, job security contributes to lack of competitiveness, good talent leaves company leaving the less talented to be promoted (Peter's Principle survives well here), penny-pinching company.

      2.0
      Apr 7, 2011

      Great at first, but consolidation is bringing on massive layoffs

      Inbound sales representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      Severely discounted cable and internet Great Paid time off program People take the jobs seriously Lots of opportunity to interact with clients and customers

      Cons

      Massive layoffs in Omaha are coming due to consolidation Good people that have been with the company for years are losing positions and it is not fair. Awful prescription drug plan Not a lot of opportunity for advancement

      Viewing 118 - 120 of 4,281 Reviews
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      ReviewsCox Communications reviews

      Glassdoor has 4,622 Cox Communications reviews submitted anonymously by Cox Communications employees. Read employee reviews and ratings on Glassdoor to decide if Cox Communications is right for you.