Cox Communications reviews

3.9

69% would recommend to a friend

(4,281 total reviews)
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Mark Greatrex

74% approve of CEO

45% positive business outlook

Cox Communications has an employee rating of 3.9 out of 5 stars, based on 4,281 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Cox Communications employee rating is in line with the average (within 1 standard deviation) for employers within the Telecommunications industry (3.6 stars).

Reviews by job title

4K reviews
1.0
Aug 13, 2025

Horrific

Recommend
CEO approval
Business Outlook

Pros

401k plan abd that’s about it

Cons

If your a tech you will have to do other jobs like selling billing breakdowns as well even though there are departments for that also you don’t get near as much commission for selling a product like sells and certain things don’t count essentially you get .50-2 bucks for a sell. Supervisor do now know what they are doing and will throw employees under the bus I still work here mind you. They do not care about mental health what so ever so please be mindful of that.you can promote just make sure your not on a write up and you just stick to yourself

3.0
Aug 12, 2025
Recommend
CEO approval
Business Outlook

Pros

Amazing benefits wsepxailly pto and maternity

Cons

Lack of growth if you make too many mistakes but cant leave because kf the benefits sometimes

5.0
Aug 11, 2025
Recommend
CEO approval
Business Outlook

Pros

Support from leadership. Good benefits and employee discounts.

Cons

Territory assignments are limited. Boundaries are not enforced.

Viewing 130 - 132 of 4,281 Reviews

Glassdoor has 4,622 Cox Communications reviews submitted anonymously by Cox Communications employees. Read employee reviews and ratings on Glassdoor to decide if Cox Communications is right for you.