Cox Communications reviews

3.9

69% would recommend to a friend

(4,282 total reviews)
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Mark Greatrex

74% approve of CEO

45% positive business outlook

Cox Communications has an employee rating of 3.9 out of 5 stars, based on 4,282 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Cox Communications employee rating is in line with the average (within 1 standard deviation) for employers within the Telecommunications industry (3.6 stars).

Reviews by job title

4K reviews
5.0
May 30, 2025
Recommend
CEO approval
Business Outlook

Pros

Great inclusive environment, Great Benefits, Good 401K match, Good Supervisors and Directors

Cons

Many agents do illicit things to meet save/ sales numbers. Even online billing does not show you what you are in for a package or paying until the bill prints, this makes it easy for agents to add services or lie about what you have.

5.0
May 30, 2025

Amazing work culture!

Recommend
CEO approval
Business Outlook

Pros

Benefits Flexible Time Away Inclusive Culture

Cons

High frequency of change initiatives Remote work can be isolating

3.0
May 30, 2025

Started off great

Recommend
CEO approval
Business Outlook

Pros

Benefits, PTO, WAS almost fully remote with one office day here and there.

Cons

Many changes happening at once.

Viewing 178 - 180 of 4,282 Reviews

Glassdoor has 4,623 Cox Communications reviews submitted anonymously by Cox Communications employees. Read employee reviews and ratings on Glassdoor to decide if Cox Communications is right for you.