Cracker Barrel reviews

3.2

49% would recommend to a friend

(8,445 total reviews)
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Julie Masino

32% approve of CEO

36% positive business outlook

Cracker Barrel has an employee rating of 3.2 out of 5 stars, based on 8,445 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Cracker Barrel employee rating is in line with the average (within 1 standard deviation) for employers within the Restaurants & Food Service industry (3.7 stars).

Reviews by job title

8K reviews
2.0
Mar 13, 2026
Recommend
CEO approval
Business Outlook

Pros

-management does tend to treat employees as actual people and won't allow for people to be mistreated -the work is very easy and not very stressful -the work is not complicated and very straightforward

Cons

-while management does protect employees from customers, anyone who isn't fully neurotypical is often met with passive aggressive behavior and being treated as if they don't do their job correctly -customers often stay past close, sometimes for over an hour, so even if your work is complete, you have to wait on people -communication is poor -hours are cut often and favored employees get more hours -people quit pretty frequently, so hours are inconsistent -policies will change and they will not inform employees

3.0
Mar 9, 2026

Recent changes

Recommend
CEO approval
Business Outlook

Pros

Get paid higher if you have experience and are a new employee there. Flexible schedule, you can request off from 10 days ahead. You can usually ask for more or less hours if you get along with management.

Cons

Most holidays are mandatory. If you have been working there for a while it is harder to catch up with salaries. Store performance heavily dictates how many hours are given.

Viewing 64 - 66 of 8,445 Reviews

Glassdoor has 8,571 Cracker Barrel reviews submitted anonymously by Cracker Barrel employees. Read employee reviews and ratings on Glassdoor to decide if Cracker Barrel is right for you.