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Crane Payment Innovations

Part of Crane NXT

Engaged Employer

Crane Payment Innovations reviews

2.8

44% would recommend to a friend

(298 total reviews)
avatar

Michael Mahan

49% approve of CEO

41% positive business outlook

Crane Payment Innovations has an employee rating of 2.8 out of 5 stars, based on 298 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Crane Payment Innovations employee rating is in line with the average (within 1 standard deviation) for employers within the Manufacturing industry (3.5 stars).

Reviews by job title

298 reviews
1.0
Aug 20, 2025

Negative Changes

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

the ability to work remotely/hybrid has been a significant benefit

Cons

I've been with this company for several years, and it has been a fairly decent place to work until recently. With the arrival of new leadership, the work environment has changed significantly. The new management team tends to micromanage and does not seek or value employee input. This shift from a previously collaborative and self-managed environment to one where directives are imposed has been challenging. It feels like our experience and advice are overlooked, which has impacted morale. I hope the leadership will consider more employee feedback in the future.

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Crane Payment Innovations Response
10mo
Thank you for taking the time to share your experience. We understand that transitions in leadership can bring about changes, and we recognize that this can be challenging, especially when it impacts how employees experience day-to-day operations. Your feedback is important to us, and we appreciate your perspective on the evolving work environment. While we may not always be able to respond to every concern directly, we are committed to fostering a workplace culture where all employees feel heard and respected. If you’d like to share more about your experience or offer additional comments, please feel free to reach out to our HR team at hr.feedback@cranepi.com.
1.0
Mar 23, 2025

What Happened to Cummins Allison

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Bizarro world meets nepotism on steroids

Cons

Be sure to avoid like the plague

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Crane Payment Innovations Response
1y
Your review is appreciated, and we thank you for taking the time to share your concerns with us. We're sorry to hear about your experience and invite you to reach out to our HR team at hr.feedback@cranepi.com. Feedback like yours helps us reflect on past decisions and continue striving for better leadership, transparency, and inclusion. Best wishes from our team!
2.0
Feb 26, 2025

Robot culture

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The pay is competitive in the market if you can get through the ridiculous hiring/interview process.

Cons

Micro managers who ultimately want a bunch of robots who they can control every movement. Monitor your availability at all times like a toddler, complete big brother syndrome. Zero autonomy even with people who’ve done this work for decades. Too many Chiefs , not enough Indians. Way too much middle management fluff sitting around in meetings working on micro management strategy rather than getting some work done and helping with things that matter. Hypocrisy related to performance. Direct manager gives you a great review, Upper management determines your merit increase based on how much they can impress their boss by being stingy. Zero mentorship programs, no path to advancement Years of service don’t matter. You can work here for 15 years and they’ll hire someone off the street to be your manager. No clear internal advancement path. Firings at the beginning of every year, followed by promises it won’t happen again, followed by hiring a bunch of people. Rinse and repeat. Individual competitive culture. They don’t focus on teamwork. They only care about looking at individual metrics they deem important rather than the team as a whole and the final result. I really don’t recommend working here. Pretty much everything that’s wrong with corporate work culture in the USA.

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Crane Payment Innovations Response
1y
Thanks for sharing your feedback and we're sorry to hear about your experience, especially around management, career development, and work culture. We're continually working on making things better and creating a more supportive environment where everyone feels valued and heard. If you’d like to share more, feel free to reach out to our HR team at hr.feedback@cranepi.com, as your input helps us understand where we can improve as a business.
Viewing 46 - 48 of 298 Reviews

Glassdoor has 356 Crane Payment Innovations reviews submitted anonymously by Crane Payment Innovations employees. Read employee reviews and ratings on Glassdoor to decide if Crane Payment Innovations is right for you.