Does Crane Payment Innovations pay their employees well?

According to anonymously submitted Glassdoor reviews, Crane Payment Innovations employees rate their compensation and benefits as 3.0 out of 5. Find out more about salaries and benefits at Crane Payment Innovations. This rating has decreased by 14% over the last 12 months.

How satisfied are employees working at Crane Payment Innovations?

44% of Crane Payment Innovations employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Crane Payment Innovations 3.4 out of 5 for work life balance, 2.8 for culture and values and 2.5 for career opportunities.

What are the top reviewed jobs at Crane Payment Innovations?

Field Service Technician (14) , Engineer (11) , Software Engineer (10) , Technician (10) , Manager (9) , Director (6) , Sales Representative (5) , Senior Software Engineer (4) , Administrative Assistant (3) , Engineering Manager (3) , Field Service Engineer (3) , Intern (3) , Product Manager (3) , Senior Design Engineer (3) , Software Developer (3)

What are the pros of working at Crane Payment Innovations according to real employee reviews?

"The people I worked with on a daily basis were great and made the job better than it had any right to be." ((in 31 reviews)); "Pay was good and the onsite canteen is really useful." ((in 13 reviews)); "Good benefits and good peers" ((in 9 reviews)); "Good managers to work with" ((in 6 reviews)); "good salaries" ((in 6 reviews))

What are the cons of working at Crane Payment Innovations according to real employee reviews?

"Upper management is oblivious to how to run a service department!" ((in 12 reviews)); "Bad management and communication of director" ((in 9 reviews)); "Annual layoffs, lack of vision and no real direction." ((in 8 reviews)); "Poor culture." ((in 8 reviews)); "Current leadership is failing miserably and the CEO isn't doing anything about it." ((in 8 reviews))

What are employees saying about Crane Payment Innovations layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Crane Payment Innovations layoffs and their outlook for job security at Crane Payment Innovations in 2026.

What are the top reviewed Crane Payment Innovations locations?

Malvern , Mount Prospect , Columbus , Williston , Chicago , New York , Dallas , Indianapolis , Birmingham , Houston , Las Vegas , New Orleans , Philadelphia , Salt Lake City , Dallas City , Jamestown , Madison , Mineral Point , Pewaukee , Tucson , Michigan Center , Oklahoma City , Tulsa , Louisville , Washington , Rocky Mount , Amarillo , Arlington , Knoxville , Nashville

Crane Payment Innovations reviews

2.8

44% would recommend to a friend

(298 total reviews)

Michael Mahan

49% approve of CEO

41% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Crane Payment Innovations has an employee rating of 2.8 out of 5 stars, based on 298 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Crane Payment Innovations employee rating is in line with the average (within 1 standard deviation) for employers within the Manufacturing industry (3.5 stars).

Reviews by job title

298 reviews

1.0

Jan 17, 2026

Not good company

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Easy work for the most part

Cons

they cut departments to the bone staff wise to save a penny for shareholders They recite their core values as if they mean something (they don't) They will tell you they are working on issues for years but never actually accomplish or report back on anything New hires are paid more than the people who have to train them No room for advancement

Crane Payment Innovations Response

3mo

Thank you for taking the time to share your experience. We’re genuinely sorry to hear that your time with us did not reflect the culture and values we work hard to uphold. Across the organization, we recognize communication and development opportunities are to employee satisfaction and overall performance. While we cannot comment on individual experiences, we are actively reviewing our workforce planning, internal communication practices, and career‑path frameworks to ensure our teams feel supported and heard. If you’re open to providing more detail so we can continue to learn and address concerns, please reach out to hr.feedback@cranepi.com. We appreciate your contributions and wish you the best in your future endeavors.

5.0

Nov 17, 2025

Good company

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Great office space, nice cafeteria, good work-life balance

Cons

most people work from home

Crane Payment Innovations Response

6mo

We’re glad to hear you enjoyed the office environment, cafeteria, and work-life balance as these are areas we continuously invest in to create a positive employee experience. We understand that remote work has become a common preference in recent years. Our goal is to provide flexibility while maintaining collaboration and engagement, and we’re actively exploring ways to enhance in-office experiences and hybrid work options to ensure employees feel connected and supported. Your insights help us improve, and we thank you for your time with the company.

3.0

Nov 13, 2025

New leadership moving in the right direction but challenges remain

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Company's mission-driven ownership structure creates meaningful community impact.

Cons

1. Recruitment and performance appraisal processes favor confident communication over analytical rigor, leading to both false positives (weak ideas advancing) and false negatives (valuable insights lost). 2. Frequent workforce reductions undermine morale and institutional knowledge.

Crane Payment Innovations Response

7mo

We’re proud that our mission-driven structure creates impact, and we value feedback that helps us grow. We recognize the need for fair, rigorous hiring and performance practices and are actively refining our approach to ensure every voice and idea is considered. We also understand the importance of stability and trust, and we’re focused on building a stronger employee experience through better processes, open communication, and long-term development opportunities. Your suggestions are appreciated. If you’d like to share more, please reach out to us at hr.feedback@cranepi.com.

Viewing 10 - 12 of 298 Reviews

Jobs at Crane Payment Innovations

IT Site Support Analyst

Field Service Technician I

Field Service Technician I

Field Service Technician I