Does Crane Payment Innovations pay their employees well?

According to anonymously submitted Glassdoor reviews, Crane Payment Innovations employees rate their compensation and benefits as 3.0 out of 5. Find out more about salaries and benefits at Crane Payment Innovations. This rating has decreased by 13% over the last 12 months.

How satisfied are employees working at Crane Payment Innovations?

44% of Crane Payment Innovations employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Crane Payment Innovations 3.4 out of 5 for work life balance, 2.8 for culture and values and 2.5 for career opportunities.

What are the top reviewed jobs at Crane Payment Innovations?

Field Service Technician (14) , Engineer (11) , Software Engineer (10) , Technician (10) , Manager (9) , Director (6) , Sales Representative (5) , Senior Software Engineer (4) , Administrative Assistant (3) , Engineering Manager (3) , Field Service Engineer (3) , Intern (3) , Product Manager (3) , Senior Design Engineer (3) , Software Developer (3)

What are the pros of working at Crane Payment Innovations according to real employee reviews?

"The people I worked with on a daily basis were great and made the job better than it had any right to be." ((in 30 reviews)); "Pay was good and the onsite canteen is really useful." ((in 12 reviews)); "Good benefits and good peers" ((in 10 reviews)); "Good managers to work with" ((in 6 reviews)); "good salaries" ((in 6 reviews))

What are the cons of working at Crane Payment Innovations according to real employee reviews?

"Poor management" ((in 18 reviews)); "Upper management is oblivious to how to run a service department!" ((in 10 reviews)); "The worst thing about CPI is their culture." ((in 10 reviews)); "Current leadership is failing miserably and the CEO isn't doing anything about it." ((in 8 reviews)); "Too much internal communication, no focus on the customer" ((in 8 reviews))

What are employees saying about Crane Payment Innovations layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Crane Payment Innovations layoffs and their outlook for job security at Crane Payment Innovations in 2026.

What are the top reviewed Crane Payment Innovations locations?

Malvern , Mount Prospect , Columbus , Williston , Chicago , New York , Dallas , Indianapolis , Birmingham , Houston , Las Vegas , New Orleans , Philadelphia , Salt Lake City , Dallas City , Jamestown , Madison , Mineral Point , Pewaukee , Tucson , Michigan Center , Oklahoma City , Tulsa , Louisville , Washington , Rocky Mount , Amarillo , Arlington , Knoxville , Nashville

Crane Payment Innovations reviews

2.8

44% would recommend to a friend

(298 total reviews)

Michael Mahan

49% approve of CEO

41% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

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Crane Payment Innovations has an employee rating of 2.8 out of 5 stars, based on 298 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Crane Payment Innovations employee rating is in line with the average (within 1 standard deviation) for employers within the Manufacturing industry (3.5 stars).

Reviews by job title

298 reviews

1.0

Nov 6, 2021

CPI is not the leader for Cummins. They have no idea what they are doing

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

some of the benefits are pretty good - ability to work from home is nice

Cons

they do not care about people. they only care about their numbers

3.0

Nov 3, 2021

Needs significant improvement as of lately.

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

People you work with are great,

Cons

William Jones sold company to CPI. CPI has no clue on how to run a service department. Implemented many policy's that pretty much destroyed morale of its service department. Lack of parts for main equipment out in service. When parts do come in either defective or break down within a month. No quality control. Lean manufacturing destroyed manufacturing.

3.0

Oct 26, 2021

Starting to emerge into the 21st century

Office administrator

Recommend

CEO approval

Business Outlook

Pros

Enjoy the coworkers, job is rewarding.

Cons

Low pay, poor insurance, low vacay days

Viewing 145 - 147 of 298 Reviews

Jobs at Crane Payment Innovations

Field Service Technician I