Lay offs, firing quality/honest employees because they confronted management about time cards being changed, talented body techs leaving for other shops because of lousy gm’s, and zero leadership. Toxic employees stay and the good ones are leaving one by one. Customers receive their vehicle with a final bill showing what parts were installed. Truth is, several of those parts weren’t even installed because they weren’t delivered in time. The customer and their insurance company are none the wiser. It’s wrong. It’s illegal. But, hey, we got the vehicle out on time. That’s the only language that Crash higher-ups understand. They know it’s happening and they’re positively okay with it. Anyone with high values or integrity don’t last because it’s painful to watch the deceit and the devaluing of employees. Over and over again. I’ve never seen myself as a quitter but I can no longer be a part of the organization and am currently searching for a new job.