Is Credit Acceptance a good company to work for?

Credit Acceptance has an overall rating of 4.1 out of 5, based on over 908 reviews left anonymously by employees. This rating has increased by 3% over the last 12 months. 69% of employees would recommend working at Credit Acceptance to a friend and 69% have a positive outlook for the business. The best reviews about Credit Acceptance have been left by employees working as Supervisor , Manager and Market Area Manager .

Does Credit Acceptance pay their employees well?

According to anonymously submitted Glassdoor reviews, Credit Acceptance employees rate their compensation and benefits as 4.3 out of 5. Find out more about salaries and benefits at Credit Acceptance. This rating has improved by 2% over the last 12 months.

How satisfied are employees working at Credit Acceptance?

69% of Credit Acceptance employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Credit Acceptance 4.4 out of 5 for work life balance, 4.2 for culture and values and 3.6 for career opportunities.

What are the top reviewed jobs at Credit Acceptance?

Market Area Manager (204) , Credit Analyst (30) , Collector (28) , Collections Specialist (19) , Customer Service Representative (15) , Front End Collector (15) , MAM (14) , Redemption Specialist (13) , Manager (12) , Supervisor (10) , Director of Sales (8) , Title Specialist (7) , Business Analyst (6) , Collections Representative (6) , Sales (6)

What are the pros of working at Credit Acceptance according to real employee reviews?

"great benefits and company events" ((in 112 reviews)); "Good pay and can construct your own schedule" ((in 70 reviews)); "Work life balance is great" ((in 67 reviews)); "Very corporate but people are great." ((in 48 reviews)); "The organization has great team members." ((in 29 reviews))

What are the cons of working at Credit Acceptance according to real employee reviews?

"They will know a manager is a problem and let them contiue in their position." ((in 20 reviews)); "Upper management is also receptive to feedback and suggestions." ((in 12 reviews)); "Sometimes management showed favoritism to certain employees" ((in 8 reviews)); "Less growth opportunity." ((in 6 reviews)); "This even led to a change in the philosophy regarding remote work and now, I get to permanently work from home!" ((in 6 reviews))

What are employees saying about Credit Acceptance layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Credit Acceptance layoffs and their outlook for job security at Credit Acceptance in 2026.

What are the top reviewed Credit Acceptance locations?

Southfield , Detroit , Henderson , Houston , New York , Las Vegas , Atlanta , Chicago , Los Angeles , Phoenix , Dallas , Denver , Baltimore , Tampa , Milwaukee , Charlotte , Minneapolis , Seattle , Jacksonville , Green Bay , Austin , Texas City , Colorado Springs , Miami , Boston , Peoria , Syracuse , Michigan Center , Little Rock , Johnson City

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Credit Acceptance

Credit Acceptance reviews

4.1

69% would recommend to a friend

(870 total reviews)

Vinayak Hegde

77% approve of CEO

69% positive business outlook

Ratings by category

4.6

Diversity & inclusion

4.4

Work/Life balance

4.3

Compensation and benefits

4.2

Culture & values

3.8

Senior management

3.6

Career opportunities

Credit Acceptance has an employee rating of 4.1 out of 5 stars, based on 870 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Credit Acceptance employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Ratings by demographic groups

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Reviews by job title

870 reviews

5.0

Jul 22, 2024

Great Company to work for

Collections representative

Recommend

CEO approval

Business Outlook

Pros

I think it is the listening culture that stands this company apart from many others

Cons

I don’t have any con’s currently

5.0

Jul 17, 2024

Credit Acceptance Lives Up to its Great Place to Work Awards

Manager

Recommend

CEO approval

Business Outlook

Pros

The culture at Credit Acceptance is the best I've ever experienced. People are good to work with, they are collaborative and they are respectful. Leadership is clear on the company's priorities and that message makes its way through the whole org. It's also fun! There is an event or connection opportunity every week, as well as bigger events like the annual birthday celebration, regional roundtables and in-office day (most employees are fully remote). It feels like we're all working toward the same goal.

Cons

Nothing major. Like any company, there are moments that can be more challenging, but it's not something that undermines the overall culture significantly.

2.0

Jul 8, 2024

Good company, poor leadership

Collector

Recommend

CEO approval

Business Outlook

Pros

All around great company to work for

Cons

Unrealistic expectations of collectors, scripts are robotic and customers know they system

Viewing 301 - 303 of 870 Reviews

Jobs at Credit Acceptance

Director of Sales Readiness

Vice President, Business Management and Performance

Video & AI Content Creator

Managing Director - National Accounts

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Credit Acceptance

Credit Acceptance reviews

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Great Company to work for

Credit Acceptance Lives Up to its Great Place to Work Awards

Good company, poor leadership

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