Credit Acceptance reviews

4.0

67% would recommend to a friend

(864 total reviews)

Vinayak Hegde

36% approve of CEO

67% positive business outlook

Credit Acceptance has an employee rating of 4.0 out of 5 stars, based on 864 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Credit Acceptance employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Reviews by job title

864 reviews
2.0
Sep 17, 2020
Recommend
CEO approval
Business Outlook

Pros

Flexible work schedule. Work/home balance. Good benefits. Meet a lot of great people.

Cons

If you love micromanaging, unrealistic expectations, abusive management, being told you are worthless unless you are growing regardless of how the over all industry is doing, talking and lying behind your back, and so much more than this is the place for you! You can look forward to tools that don’t work efficiently, unqualified management and their unreasonable demands, leading through fear and intimidation, and a healthy dose of the popular flavor of koolaide water boarding. Just don’t. They ultimately do not care about the sales team.

1.0
Jul 6, 2019
Recommend
CEO approval
Business Outlook

Pros

Work remotely and decide your time in territory

Cons

Metrics are a moving target. No matter how hard you try you can never achieve the success they promise.

2.0
Jul 4, 2019

MAM and it was Great... For a while.

Recommend
CEO approval
Business Outlook

Pros

Benefits are top-notch. Some of the people you work with are fantastic! I absolutely loved this job for the first 4 years I was there.

Cons

Andy Stanley said, "Leaders who fail to listen will soon be surrounded by people who have nothing to say." I was a successful MAM for four years growing two different territories; one of which had not seen contract growth for over three years. The company felt like throwing more market area managers into smaller territories would lead to more contracts. This seemed to be correct on the eastern half of the United States. The company split territories in AZ and I went from over 220 prospective dealers to talk to down to 60 but yet I was held to the same metrics as MAMs with 4 times the amount of dealers to talk to and enroll. It became a very tough gig with competition offering non-recourse lending at much lower fees and I was let go 2 weeks before my 5th year anniversary. Many dealers you go in to prospect have been signed up before and it didn't work for them back then.

Viewing 46 - 48 of 864 Reviews

Glassdoor has 902 Credit Acceptance reviews submitted anonymously by Credit Acceptance employees. Read employee reviews and ratings on Glassdoor to decide if Credit Acceptance is right for you.