Is Credit Acceptance a good company to work for?

Credit Acceptance has an overall rating of 4.1 out of 5, based on over 908 reviews left anonymously by employees. This rating has increased by 3% over the last 12 months. 69% of employees would recommend working at Credit Acceptance to a friend and 69% have a positive outlook for the business. The best reviews about Credit Acceptance have been left by employees working as Supervisor , Manager and Market Area Manager .

Does Credit Acceptance pay their employees well?

According to anonymously submitted Glassdoor reviews, Credit Acceptance employees rate their compensation and benefits as 4.3 out of 5. Find out more about salaries and benefits at Credit Acceptance. This rating has improved by 2% over the last 12 months.

How satisfied are employees working at Credit Acceptance?

69% of Credit Acceptance employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Credit Acceptance 4.4 out of 5 for work life balance, 4.2 for culture and values and 3.6 for career opportunities.

What are the top reviewed jobs at Credit Acceptance?

Market Area Manager (204) , Credit Analyst (30) , Collector (28) , Collections Specialist (19) , Customer Service Representative (15) , Front End Collector (15) , MAM (14) , Redemption Specialist (13) , Manager (12) , Supervisor (10) , Director of Sales (8) , Title Specialist (7) , Business Analyst (6) , Collections Representative (6) , Sales (6)

What are the pros of working at Credit Acceptance according to real employee reviews?

"great benefits and company events" ((in 110 reviews)); "Good pay and can construct your own schedule" ((in 62 reviews)); "Very corporate but people are great." ((in 49 reviews)); "The organization has great team members." ((in 32 reviews)); "Training and support are great" ((in 22 reviews))

What are the cons of working at Credit Acceptance according to real employee reviews?

"They will know a manager is a problem and let them contiue in their position." ((in 20 reviews)); "Upper management is also receptive to feedback and suggestions." ((in 12 reviews)); "Sometimes management showed favoritism to certain employees" ((in 7 reviews))

What are employees saying about Credit Acceptance layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Credit Acceptance layoffs and their outlook for job security at Credit Acceptance in 2026.

What are the top reviewed Credit Acceptance locations?

Southfield , Detroit , Henderson , Houston , New York , Las Vegas , Atlanta , Chicago , Los Angeles , Phoenix , Dallas , Denver , Baltimore , Tampa , Milwaukee , Charlotte , Minneapolis , Seattle , Jacksonville , Green Bay , Austin , Texas City , Colorado Springs , Miami , Boston , Peoria , Syracuse , Michigan Center , Little Rock , Johnson City

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Credit Acceptance

Credit Acceptance reviews

4.1

69% would recommend to a friend

(870 total reviews)

Vinayak Hegde

77% approve of CEO

69% positive business outlook

Ratings by category

4.6

Diversity & inclusion

4.4

Work/Life balance

4.3

Compensation and benefits

4.2

Culture & values

3.8

Senior management

3.6

Career opportunities

Credit Acceptance has an employee rating of 4.1 out of 5 stars, based on 870 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Credit Acceptance employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Ratings by demographic groups

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Gender

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Parent or family caregiver

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Reviews by job title

870 reviews

5.0

Oct 3, 2017

Found what I've been looking for

Market area manager

Recommend

CEO approval

Business Outlook

Pros

Company supports you and offers training every step of the way. Treats you like a human being instead of a replaceable robot. Great starting salary.

Cons

Haven't found any as of yet.

5.0

Oct 2, 2017

REPOSSESSION SUPPORT ADMINISTRATOR

Repossession support administrator

Recommend

CEO approval

Business Outlook

Pros

Many companies say they want their employees should have work/life balance but the reality of it, many employees sadly don't experience this. Credit Acceptance on the other hand, actually follows thru with this which is important to anyone with a family, attending school, or just simply trying to have a "life" outside of the workplace. The team that I am a part of including the supervisor, manager has been very supportive, helpful and definitely has displayed PRIDE! Definitely would recommend C.A to friends and family looking for an opportunity.

Cons

The only con that I have experienced so far is sitting down all day long. :o) So definitely have to be aware of getting some physical activity throughout the day!

5.0

Sep 21, 2017

Market Area Manager

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

I have been with Credit Acceptance for less then a year. It is a true blessing to work for a company that takes care of there employees. Great 401k, PTO, benefits, compensation, training and environment. The tools are handed over to you to succeed, it's just a matter of how hard you want to work.

Cons

I have not experienced any cons.

Viewing 661 - 663 of 870 Reviews

Jobs at Credit Acceptance

Director of Sales Readiness

Vice President, Business Management and Performance

Director of Sales Strategy and Analytics

Staff/Senior Staff Software Engineer, Enterprise AI Enablement

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Found what I've been looking for

REPOSSESSION SUPPORT ADMINISTRATOR

Market Area Manager

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