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      Credit Acceptance

      Engaged Employer

      Credit Acceptance reviews

      4.1

      69% would recommend to a friend

      (869 total reviews)

      Vinayak Hegde

      77% approve of CEO

      69% positive business outlook

      Ratings by category

      4.6

      Diversity & inclusion

      4.4

      Work/Life balance

      4.3

      Compensation and benefits

      4.2

      Culture & values

      3.8

      Senior management

      3.6

      Career opportunities

      Credit Acceptance has an employee rating of 4.1 out of 5 stars, based on 869 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Credit Acceptance employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

      Ratings by demographic groups

      Reviews by job title

      869 reviews
      4.0
      Dec 4, 2018

      Nice place to work for a call center

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Nice environment and friendly place.

      Cons

      Lack of good trainers and experienced supervisors.

      4.0
      Dec 3, 2018

      Instructional Designer

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      The staff is very accommodating with your time. They provide flexible work schedules if you have a sick child, have doctor appointments, or get sick. This was the number one reason why I switched from my last company. The benefits are incredible. They offer competitive health insurance rates, PTO, tuition reimbursement, along with IVF and adoption reimbursement. The people are probably the best part. Everyone was chosen for a reason and the feeling of collaboration and teamwork is exceptional. The pay is is competitive with your experience and the company backs up good talent with compensation. Work life balance is strongly encouraged.

      Cons

      Although we have experienced managers, we are still a growing team both in numbers and experience. So at times there are new process flows that are being worked out, this can be a delay initially in mapping out procedures but will pay off in the long run. As a growing company the software tools are in the process of being reviewed for efficiency and impact and could use some updates to more current trends . The positive side is that the company is open to feedback.

      5.0
      Dec 3, 2018

      Truly a Great Place to Work!

      Instructional designer
      Recommend
      CEO approval
      Business Outlook

      Pros

      I have been employed at Credit Acceptance for just over two months now. My experience thus far has been wonderful. Everyone is incredibly helpful, friendly, and hard working. Everything that was promised to me in the interview process, is exactly what I have experienced. This is not a company that promises the world and fails to deliver. It truly is a great place to work!

      Cons

      I think the only downsides are the closed floor plans (including the high walls on the cubicles) and the three different locations in Southfield. This makes it a little more difficult to collaborate.

      Viewing 739 - 741 of 869 Reviews
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      ReviewsCredit Acceptance reviews

      Glassdoor has 907 Credit Acceptance reviews submitted anonymously by Credit Acceptance employees. Read employee reviews and ratings on Glassdoor to decide if Credit Acceptance is right for you.