Is Credit Acceptance a good company to work for?

Credit Acceptance has an overall rating of 4.1 out of 5, based on over 905 reviews left anonymously by employees. This rating has increased by 3% over the last 12 months. 69% of employees would recommend working at Credit Acceptance to a friend and 69% have a positive outlook for the business. The best reviews about Credit Acceptance have been left by employees working as Supervisor , Manager and Market Area Manager .

Does Credit Acceptance pay their employees well?

According to anonymously submitted Glassdoor reviews, Credit Acceptance employees rate their compensation and benefits as 4.3 out of 5. Find out more about salaries and benefits at Credit Acceptance. This rating has improved by 2% over the last 12 months.

How satisfied are employees working at Credit Acceptance?

69% of Credit Acceptance employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Credit Acceptance 4.4 out of 5 for work life balance, 4.2 for culture and values and 3.6 for career opportunities.

What are the top reviewed jobs at Credit Acceptance?

Market Area Manager (202) , Credit Analyst (30) , Collector (28) , Collections Specialist (19) , Customer Service Representative (15) , Front End Collector (15) , MAM (14) , Redemption Specialist (13) , Manager (12) , Supervisor (10) , Director of Sales (8) , Title Specialist (7) , Business Analyst (6) , Collections Representative (6) , Sales (6)

What are the pros of working at Credit Acceptance according to real employee reviews?

"Great benefits and insurance good company overall" ((in 109 reviews)); "The pay is great and the fun you have doing your job is even better." ((in 66 reviews)); "Work life balance is great" ((in 65 reviews)); "Very corporate but people are great." ((in 49 reviews)); "The organization has great team members." ((in 33 reviews))

What are the cons of working at Credit Acceptance according to real employee reviews?

"They will know a manager is a problem and let them contiue in their position." ((in 18 reviews)); "Upper management is also receptive to feedback and suggestions." ((in 12 reviews)); "Less growth opportunity." ((in 5 reviews))

What are employees saying about Credit Acceptance layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Credit Acceptance layoffs and their outlook for job security at Credit Acceptance in 2026.

What are the top reviewed Credit Acceptance locations?

Southfield , Detroit , Henderson , Houston , New York , Las Vegas , Atlanta , Chicago , Phoenix , Dallas , Los Angeles , Denver , Baltimore , Tampa , Milwaukee , Charlotte , Minneapolis , Seattle , Jacksonville , Green Bay , Austin , Texas City , Colorado Springs , Boston , Peoria , Syracuse , Michigan Center , Little Rock , Johnson City , Nashville

Credit Acceptance reviews

4.1

69% would recommend to a friend

(867 total reviews)

Vinayak Hegde

77% approve of CEO

69% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (867 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Credit Acceptance has an employee rating of 4.1 out of 5 stars, based on 867 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Credit Acceptance employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Reviews by job title

867 reviews

4.0

Oct 11, 2016

Great Place to Work!

Valued employee

Recommend

CEO approval

Business Outlook

Pros

I love the fact that our leadership team works hard in creating a work/life balance, listening culture and overall great place to work. I have been here almost 16 years and I have enjoyed seeing the progress of how the company has grown. I really feel that I truly make a difference here and that the company values me as an employee.

Cons

In some departments it seems like favoritism runs rapid. Some managers tend to hold employees back from getting promotions.

1.0

Sep 30, 2016

Credit analyst

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Great company wide events (holiday parties) open to feedback on how to improve systems Great company to work for short period of time. Would not suggest long term.

Cons

The company wants you be direct but not too direct with questions and concerns Leaders are just given leadership positions because they have been there for 10 years plus. The recuriting from within process is HORRIBLE. Recuirters have no idea what they are doing or looking for. The company has no interest at all in developing talent from within. Which is why they are losing soooo many good people.

5.0

Sep 27, 2016

Committed to Employee Success

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

A lot of companies will say one thing and then do something completely different. This is not the case with Credit Acceptance! One of the most attractive points of our organization is our strong focus on employee development and promotion. It doesn't seem a week goes by that I don't read of a team member accepting a role within another department or receiving a promotion. It's such a refreshing feeling to know that Credit Acceptance really does value team members and wants to see everyone be successful in their career!!

Cons

There are really no cons to working at Credit Acceptance. If I have to comment on something, I would say it would be nice to have a little more variety in the Guestraunt program.

Viewing 787 - 789 of 867 Reviews

Jobs at Credit Acceptance

Director of Sales Strategy and Analytics

Senior Analyst, Predictive Analytics and Machine Learning

Associate/Mid Level/Senior Analytics Reporting Analyst

Senior Manager, Go-to-Market Growth Strategy

Vice President, Business Management and Performance