Is Credit Acceptance a good company to work for?

Credit Acceptance has an overall rating of 4.0 out of 5, based on over 905 reviews left anonymously by employees. This rating has increased by 2% over the last 12 months. 68% of employees would recommend working at Credit Acceptance to a friend and 68% have a positive outlook for the business. The best reviews about Credit Acceptance have been left by employees working as Supervisor , Manager and Market Area Manager .

Does Credit Acceptance pay their employees well?

According to anonymously submitted Glassdoor reviews, Credit Acceptance employees rate their compensation and benefits as 4.2 out of 5. Find out more about salaries and benefits at Credit Acceptance. This rating has improved by 1% over the last 12 months.

How satisfied are employees working at Credit Acceptance?

68% of Credit Acceptance employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Credit Acceptance 4.4 out of 5 for work life balance, 4.2 for culture and values and 3.7 for career opportunities.

What are the top reviewed jobs at Credit Acceptance?

Market Area Manager (202) , Credit Analyst (30) , Collector (28) , Collections Specialist (19) , Customer Service Representative (15) , Front End Collector (15) , MAM (14) , Redemption Specialist (13) , Manager (12) , Supervisor (10) , Director of Sales (8) , Title Specialist (7) , Business Analyst (6) , Collections Representative (6) , Sales (6)

What are the pros of working at Credit Acceptance according to real employee reviews?

"great benefits and company events" ((in 110 reviews)); "Good pay and can construct your own schedule" ((in 70 reviews)); "Very corporate but people are great." ((in 50 reviews)); "Team members are great and helpful." ((in 29 reviews)); "Training and support are great" ((in 21 reviews))

What are the cons of working at Credit Acceptance according to real employee reviews?

"They will know a manager is a problem and let them contiue in their position." ((in 18 reviews)); "Upper management is also receptive to feedback and suggestions." ((in 12 reviews)); "Less growth opportunity." ((in 5 reviews))

What are employees saying about Credit Acceptance layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Credit Acceptance layoffs and their outlook for job security at Credit Acceptance in 2026.

What are the top reviewed Credit Acceptance locations?

Southfield , Detroit , Henderson , Houston , New York , Las Vegas , Atlanta , Chicago , Phoenix , Dallas , Los Angeles , Denver , Baltimore , Tampa , Milwaukee , Charlotte , Minneapolis , Seattle , Jacksonville , Green Bay , Austin , Texas City , Colorado Springs , Boston , Peoria , Syracuse , Michigan Center , Little Rock , Johnson City , Nashville

Credit Acceptance reviews

4.0

68% would recommend to a friend

(867 total reviews)

Vinayak Hegde

74% approve of CEO

68% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (867 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Credit Acceptance has an employee rating of 4.0 out of 5 stars, based on 867 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Credit Acceptance employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Reviews by job title

867 reviews

4.0

Oct 3, 2014

Great place to work

Front end

Recommend

CEO approval

Business Outlook

Pros

Friendly, decent pay, great work life balance

Cons

Communication, bonus and computer system

2.0

Aug 24, 2014

Avoid the tax department!!!

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

The company overall is prosperous and doing well.

Cons

A tax manager that doesn't know anything about taxes. He will ambush you by coming up with criticism out of the blue for things never mentions when giving you an assignment. Management views their jobs as to manage, not doing any work. You are there to do the work. They are there to see that you get it done.

4.0

Aug 1, 2014

It actually is a Great Place to Work, IF...

Manager (external hire)

Recommend

CEO approval

Business Outlook

Pros

Does require that people display the PRIDE Core Values and when violations are brought to light, those individuals are dealt with. There are many avenues to get issues to senior management. The Red Tape Remover system works. It gets you straight to the CEO with no middleman. So for all the people who are complaining about managers and supervisors, unless you made an effort to get to Brett, you really should hush up. And the guy who said it's HR putting up all the Great Place to Work reviews, I'm nowhere near HR.

Cons

Credit Acceptance is not perfect. It IS a Great Place to Work IF you are ready to conform and that is my struggle. I love my job and the company but senior management tends to be longer service employees and are stuck doing things in ways that are not aligned with the rest of the world. It is really a wonderful thing that the company is big on promoting from within but the people I work with seem unwilling to step outside of the box the company has created for itself and is way behind the times in many areas. And those who don't conform are seen as not being a fit for the company but that's not true.

Viewing 814 - 816 of 867 Reviews

Jobs at Credit Acceptance

Vice President, Business Management and Performance

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