Is Credit Acceptance a good company to work for?

Credit Acceptance has an overall rating of 4.0 out of 5, based on over 902 reviews left anonymously by employees. This rating has increased by 1% over the last 12 months. 67% of employees would recommend working at Credit Acceptance to a friend and 67% have a positive outlook for the business. The best reviews about Credit Acceptance have been left by employees working as Supervisor , Manager and Market Area Manager .

Does Credit Acceptance pay their employees well?

According to anonymously submitted Glassdoor reviews, Credit Acceptance employees rate their compensation and benefits as 4.2 out of 5. Find out more about salaries and benefits at Credit Acceptance. This rating has improved by 1% over the last 12 months.

How satisfied are employees working at Credit Acceptance?

67% of Credit Acceptance employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Credit Acceptance 4.5 out of 5 for work life balance, 4.1 for culture and values and 3.7 for career opportunities.

What are the top reviewed jobs at Credit Acceptance?

Market Area Manager (199) , Credit Analyst (30) , Collector (28) , Collections Specialist (19) , Customer Service Representative (15) , Front End Collector (15) , MAM (14) , Redemption Specialist (13) , Manager (12) , Supervisor (10) , Director of Sales (8) , Title Specialist (7) , Business Analyst (6) , Collections Representative (6) , Sales (6)

What are the pros of working at Credit Acceptance according to real employee reviews?

"Great benefits and insurance good company overall" ((in 101 reviews)); "Work life balance is great" ((in 66 reviews)); "The pay is great and the fun you have doing your job is even better." ((in 63 reviews)); "Very corporate but people are great." ((in 53 reviews)); "Team members are great and helpful." ((in 32 reviews))

What are the cons of working at Credit Acceptance according to real employee reviews?

"They will know a manager is a problem and let them contiue in their position." ((in 20 reviews)); "Upper management is also receptive to feedback and suggestions." ((in 12 reviews)); "micro management, pay, favoritism, management," ((in 7 reviews))

What are employees saying about Credit Acceptance layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Credit Acceptance layoffs and their outlook for job security at Credit Acceptance in 2026.

What Credit Acceptance locations have received the highest employee ratings?

Denver , Baltimore , Dallas , Tampa , Atlanta , Detroit , Las Vegas , New York , Los Angeles , Southfield

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Credit Acceptance

Credit Acceptance reviews

4.0

67% would recommend to a friend

(864 total reviews)

Vinayak Hegde

36% approve of CEO

67% positive business outlook

Ratings by category

4.5

Diversity & inclusion

4.5

Work/Life balance

4.2

Compensation and benefits

4.1

Culture & values

3.8

Senior management

3.7

Career opportunities

Credit Acceptance has an employee rating of 4.0 out of 5 stars, based on 864 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Credit Acceptance employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

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Reviews by job title

864 reviews

5.0

Nov 19, 2012

Sales Department

Sales

Recommend

CEO approval

Business Outlook

Pros

Credit Acceptance is a great company to work for! I have been with Credit Acceptance for a long time and strongly believe that we have the best finance product in the industry. Also a very fast growing company with plenty of opportunity for advancement.

Cons

Not much that I can think of in this area. Everyone seems to always be looking for areas to improve the business from top down.

5.0

Nov 19, 2012

Credit Acceptance truly is a 'Great Place to Work!

Sales

Recommend

CEO approval

Business Outlook

Pros

Product is 2nd to none in the automotive finance industry. Outstanding opportunity for hardworking individuals. Company is constantly looking for ways to improve. Credit Acceptance is truly interested in not only delivering consistent results, but also in being a Great Place to Work.

Cons

As with any change, there can be some bumps and bruises along the way. As the company continues to grow, the changes have been communicated well.

5.0

Nov 16, 2012

Proud to work at Credit Acceptance!

It supervisor

Recommend

CEO approval

Business Outlook

Pros

Credit Acceptance has changed significantly over the past few years. Our Sr. Leadership team is open, honest and clearly communicates change. Credit Acceptance rewards Positive Innovators, and promotes from within. Well structured company with the right leaders in place. Employees at all levels are encouraged to share ideas for improvement. Hard work is noticed, and rewarded! Credit Acceptance is career oriented, with ample opportunities for growth!

Cons

Not for people who do not enjoy: -Camaraderie -Working for an innovative company -Being able to express ideas to all levels of management -Working hard, and that hard work being noticed, and rewarded -Wanting to work for a Great place to Work

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Credit Acceptance truly is a 'Great Place to Work!

Proud to work at Credit Acceptance!

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