Credit Acceptance reviews

4.0

67% would recommend to a friend

(864 total reviews)

Vinayak Hegde

36% approve of CEO

67% positive business outlook

Credit Acceptance has an employee rating of 4.0 out of 5 stars, based on 864 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Credit Acceptance employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Reviews by job title

864 reviews
1.0
Apr 29, 2010

You can do better elsewhere

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

If you have children you need to feed in a depressed metro Detroit or Las Vegas economy, Credit Acceptance is an option because it's a financially stable company.

Cons

Constant downward pressure to reduce headcount. Not much understanding of the fact you need people to do the actual work. Management consistently uses performance management to reduce headcount to take the easy way to getting lean. Going from an above average review rating (4-3.5) to an out the door rating (2.5-2) in one quarter is a fairly typical tactic. Despite all this they are very process heavy and could write the book on micromanagement. Pro's from when I started two years ago such as benefits and training have been scaled down, other things such as the annual Christmas Party have been eliminated despite record profits.

4.0
Nov 9, 2009

Good company

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Some very good leaders. Depending on your department (and therefore leader), you may love this company. Very healthy company, excellent profit sharing lately.

Cons

Politics are becoming a problem. CACC is not the small company that it once was. Some teams are healthy and supportive, while others CYA all day every day.

1.0
Aug 25, 2008
Recommend
CEO approval
Business Outlook

Pros

You don't have to have knowledge and you can get hired. Credit Acceptance is a great place for someone with very little skills to get hired. If you use them right you can learn and then move on to a better company. You will need to be a self starter and ask others to train you as management will just dump you in the job. If you make errors they will talk to you, but they will not help you learn how to do the job.

Cons

Not a team enviroment. Good old boys club with management. Not real ethical. Do not follow all laws for taxing wages. Many managers do not know the work of the area they manage. They will know a manager is a problem and let them contiue in their position. I saw many issues and when they were brought up management got upset. They did not want to hear about them.

Viewing 862 - 864 of 864 Reviews

Glassdoor has 902 Credit Acceptance reviews submitted anonymously by Credit Acceptance employees. Read employee reviews and ratings on Glassdoor to decide if Credit Acceptance is right for you.