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      Credit Acceptance

      Engaged Employer

      Credit Acceptance reviews

      4.0

      68% would recommend to a friend

      (867 total reviews)

      Vinayak Hegde

      74% approve of CEO

      68% positive business outlook

      Ratings by demographic groups

      Credit Acceptance has an employee rating of 4.0 out of 5 stars, based on 867 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Credit Acceptance employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

      Reviews by job title

      867 reviews
      2.0
      Apr 7, 2023

      Not the Great Place to work they talk about

      Market area manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Good work/life balance. Fair salary if you don’t live in a major west coast metropolitan. Good benefits

      Cons

      Complete lack of leadership and more of a micro management approach. A lot of reports and emails to tend to daily. Extremely competitive market and their not remotely close to other lenders. Huge Fees for dealers making it hard to grow market. Zero Corporate support after 2pm Eastern a time

      5.0
      Aug 18, 2022

      Fast growing, but maintains strong core values

      Senior project manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Project processes are clearly documented, the leadership expects the team to take ownership to provide updates when process changes are warranted. Leadership cares about people as individuals. When possible, PMO management gives new PMs time to learn processes, meet people, and learn the culture before starting their first project. Company transitioned from all in person before Covid-19, to mostly remote now. I found onboarding to go pretty smoothly working remote. Company boasts a listening culture and backs this up by showing what they are doing to address employee concerns.

      Cons

      So many new employees, projects are impacted by lack of knowledge of processes and technology, especially cross system knowledge. Very large project teams for the size of the company. I am currently managing one with 90 people identified as needing to be involved or informed in some way. The company is going through an agile transition but each IT team is doing it differently. This creates some process conflict and dissatisfaction with project processes.

      1.0
      Dec 13, 2021

      Awful company

      Mam
      Recommend
      CEO approval
      Business Outlook

      Pros

      Good affordable health insurance benefits

      Cons

      They will fight and deny unemployment no matter reason of termination

      Viewing 133 - 135 of 867 Reviews
      Related searches: Credit Acceptance jobs | Credit Acceptance salaries | Credit Acceptance benefits | Credit Acceptance interviews
      ReviewsCredit Acceptance reviews

      Glassdoor has 905 Credit Acceptance reviews submitted anonymously by Credit Acceptance employees. Read employee reviews and ratings on Glassdoor to decide if Credit Acceptance is right for you.