Is Credit Acceptance a good company to work for?

Credit Acceptance has an overall rating of 4.0 out of 5, based on over 905 reviews left anonymously by employees. This rating has increased by 2% over the last 12 months. 68% of employees would recommend working at Credit Acceptance to a friend and 68% have a positive outlook for the business. The best reviews about Credit Acceptance have been left by employees working as Supervisor , Manager and Market Area Manager .

Does Credit Acceptance pay their employees well?

According to anonymously submitted Glassdoor reviews, Credit Acceptance employees rate their compensation and benefits as 4.2 out of 5. Find out more about salaries and benefits at Credit Acceptance. This rating has improved by 1% over the last 12 months.

How satisfied are employees working at Credit Acceptance?

68% of Credit Acceptance employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Credit Acceptance 4.4 out of 5 for work life balance, 4.2 for culture and values and 3.7 for career opportunities.

What are the top reviewed jobs at Credit Acceptance?

Market Area Manager (202) , Credit Analyst (30) , Collector (28) , Collections Specialist (19) , Customer Service Representative (15) , Front End Collector (15) , MAM (14) , Redemption Specialist (13) , Manager (12) , Supervisor (10) , Director of Sales (8) , Title Specialist (7) , Business Analyst (6) , Collections Representative (6) , Sales (6)

What are the pros of working at Credit Acceptance according to real employee reviews?

"great benefits and company events" ((in 109 reviews)); "The pay is great and the fun you have doing your job is even better." ((in 65 reviews)); "Great work / life balance" ((in 61 reviews)); "Very corporate but people are great." ((in 51 reviews)); "The organization has great team members." ((in 32 reviews))

What are the cons of working at Credit Acceptance according to real employee reviews?

"They will know a manager is a problem and let them contiue in their position." ((in 18 reviews)); "Upper management is also receptive to feedback and suggestions." ((in 12 reviews)); "Promotional opportunities difficult" ((in 4 reviews))

What are employees saying about Credit Acceptance layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Credit Acceptance layoffs and their outlook for job security at Credit Acceptance in 2026.

What are the top reviewed Credit Acceptance locations?

Southfield , Detroit , Henderson , Houston , New York , Las Vegas , Atlanta , Chicago , Phoenix , Dallas , Los Angeles , Denver , Baltimore , Tampa , Milwaukee , Charlotte , Minneapolis , Seattle , Jacksonville , Green Bay , Austin , Texas City , Colorado Springs , Boston , Peoria , Syracuse , Michigan Center , Little Rock , Johnson City , Nashville

Credit Acceptance reviews

4.0

68% would recommend to a friend

(867 total reviews)

Vinayak Hegde

74% approve of CEO

68% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Credit Acceptance has an employee rating of 4.0 out of 5 stars, based on 867 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Credit Acceptance employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Reviews by job title

867 reviews

5.0

Aug 24, 2021

great place to work

Credit analyst

Recommend

CEO approval

Business Outlook

Pros

Training is good. Compensation is competitive. You will be paid bonus based on performance. There is a "great place to work" committee and they always come up with activities (virtual for now) to make it fun

Cons

We are hired to work from home but there's a chance that we will work in the office. COVID is not going down so hoping they reconsider

5.0

Aug 6, 2021

Through Good and Bad the company has your back!

Market area manager

Recommend

CEO approval

Business Outlook

Pros

Listening Culture Excellent Benefits Work Hard Reward Hard Work Industry Leading Products Leadership is always keeping you in the loop and has a listening culture. They are always looking for feedback from the boots on the ground and trying to work to make the company profitable, while looking for ways to make our jobs easier, more focused and lead us to growth!

Cons

Performance is expected even in tough times, as it should be. If you don’t have thick skin and can’t take constructive feedback and being pushed to become better, this is not the job for you!

3.0

May 10, 2021

Generally Poor Management

Product manager

Recommend

CEO approval

Business Outlook

Pros

Good benefits. Friendly team members.

Cons

Generally speaking, the management is poor.

Viewing 178 - 180 of 867 Reviews

Jobs at Credit Acceptance

Director of Sales Strategy and Analytics

Senior Manager, Go-to-Market Growth Strategy

Associate/Mid Level/Senior Analytics Reporting Analyst

Senior Analyst, Predictive Analytics and Machine Learning

Senior Strategy Analyst