Is Credit Acceptance a good company to work for?

Credit Acceptance has an overall rating of 4.0 out of 5, based on over 905 reviews left anonymously by employees. This rating has increased by 2% over the last 12 months. 68% of employees would recommend working at Credit Acceptance to a friend and 68% have a positive outlook for the business. The best reviews about Credit Acceptance have been left by employees working as Supervisor , Manager and Market Area Manager .

Does Credit Acceptance pay their employees well?

According to anonymously submitted Glassdoor reviews, Credit Acceptance employees rate their compensation and benefits as 4.2 out of 5. Find out more about salaries and benefits at Credit Acceptance. This rating has improved by 1% over the last 12 months.

How satisfied are employees working at Credit Acceptance?

68% of Credit Acceptance employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Credit Acceptance 4.4 out of 5 for work life balance, 4.2 for culture and values and 3.7 for career opportunities.

What are the top reviewed jobs at Credit Acceptance?

Market Area Manager (202) , Credit Analyst (30) , Collector (28) , Collections Specialist (19) , Customer Service Representative (15) , Front End Collector (15) , MAM (14) , Redemption Specialist (13) , Manager (12) , Supervisor (10) , Director of Sales (8) , Title Specialist (7) , Business Analyst (6) , Collections Representative (6) , Sales (6)

What are the pros of working at Credit Acceptance according to real employee reviews?

"great benefits and company events" ((in 109 reviews)); "The pay is great and the fun you have doing your job is even better." ((in 65 reviews)); "Great work / life balance" ((in 61 reviews)); "Very corporate but people are great." ((in 51 reviews)); "The organization has great team members." ((in 32 reviews))

What are the cons of working at Credit Acceptance according to real employee reviews?

"They will know a manager is a problem and let them contiue in their position." ((in 18 reviews)); "Upper management is also receptive to feedback and suggestions." ((in 12 reviews)); "Promotional opportunities difficult" ((in 4 reviews))

What are employees saying about Credit Acceptance layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Credit Acceptance layoffs and their outlook for job security at Credit Acceptance in 2026.

What are the top reviewed Credit Acceptance locations?

Southfield , Detroit , Henderson , Houston , New York , Las Vegas , Atlanta , Chicago , Phoenix , Dallas , Los Angeles , Denver , Baltimore , Tampa , Milwaukee , Charlotte , Minneapolis , Seattle , Jacksonville , Green Bay , Austin , Texas City , Colorado Springs , Boston , Peoria , Syracuse , Michigan Center , Little Rock , Johnson City , Nashville

Credit Acceptance reviews

4.0

68% would recommend to a friend

(867 total reviews)

Vinayak Hegde

74% approve of CEO

68% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (867 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Credit Acceptance has an employee rating of 4.0 out of 5 stars, based on 867 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Credit Acceptance employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Reviews by job title

867 reviews

5.0

Jun 4, 2020

Excellent Company

Market area manager

Recommend

CEO approval

Business Outlook

Pros

Credit Acceptance has proven to be true to their values in a time that so many other companies have fallen short. The company culture and values have only grown stronger during these unprecedented times. CAC is an excellent company to work for with amazing benefits and competitive pay structures. I couldn't be happier with my decision to join this organization.

Cons

As someone who works remotely, I look forward to more opportunities in the future to meet in person with my teammates. However, I appreciate the measures taken to protect our employees and customers during the COVID-19 pandemic. CAC's quick response was a clear illustration of their values.

5.0

Apr 25, 2019

Hiring Process at its best

Supervisor

Recommend

CEO approval

Business Outlook

Pros

Overall Hiring process was at its best. I have been in the IT industry for 10+ years needing to lot of interviews with my consulting mode of work. By far, this was the best. HR and team clearly explained what they need for the role and interview process finished within 2 weeks Excellent Benefits - 401k, HSA, PTO, Paid Holidays etc Integrity of the HR recruiter whom I worked with. Gives us a pulse of how rest of the employees would be like in the company

Cons

None for me so far.

2.0

Mar 1, 2019

Very limited

Asset procurement specialist

Recommend

CEO approval

Business Outlook

Pros

Great work / life balance

Cons

no room for growth. not challenging work.

Viewing 184 - 186 of 867 Reviews

Jobs at Credit Acceptance

Video & AI Content Creator

Director of Sales Readiness

Vice President, Business Management and Performance