Is Credit Acceptance a good company to work for?

Credit Acceptance has an overall rating of 4.0 out of 5, based on over 905 reviews left anonymously by employees. This rating has increased by 2% over the last 12 months. 68% of employees would recommend working at Credit Acceptance to a friend and 68% have a positive outlook for the business. The best reviews about Credit Acceptance have been left by employees working as Supervisor , Manager and Market Area Manager .

Does Credit Acceptance pay their employees well?

According to anonymously submitted Glassdoor reviews, Credit Acceptance employees rate their compensation and benefits as 4.2 out of 5. Find out more about salaries and benefits at Credit Acceptance. This rating has improved by 1% over the last 12 months.

How satisfied are employees working at Credit Acceptance?

68% of Credit Acceptance employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Credit Acceptance 4.4 out of 5 for work life balance, 4.2 for culture and values and 3.7 for career opportunities.

What are the top reviewed jobs at Credit Acceptance?

Market Area Manager (202) , Credit Analyst (30) , Collector (28) , Collections Specialist (19) , Customer Service Representative (15) , Front End Collector (15) , MAM (14) , Redemption Specialist (13) , Manager (12) , Supervisor (10) , Director of Sales (8) , Title Specialist (7) , Business Analyst (6) , Collections Representative (6) , Sales (6)

What are the pros of working at Credit Acceptance according to real employee reviews?

"great benefits and company events" ((in 109 reviews)); "The pay is great and the fun you have doing your job is even better." ((in 65 reviews)); "Great work / life balance" ((in 61 reviews)); "Very corporate but people are great." ((in 51 reviews)); "The organization has great team members." ((in 32 reviews))

What are the cons of working at Credit Acceptance according to real employee reviews?

"They will know a manager is a problem and let them contiue in their position." ((in 18 reviews)); "Upper management is also receptive to feedback and suggestions." ((in 12 reviews)); "Promotional opportunities difficult" ((in 4 reviews))

What are employees saying about Credit Acceptance layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Credit Acceptance layoffs and their outlook for job security at Credit Acceptance in 2026.

What are the top reviewed Credit Acceptance locations?

Southfield , Detroit , Henderson , Houston , New York , Las Vegas , Atlanta , Chicago , Phoenix , Dallas , Los Angeles , Denver , Baltimore , Tampa , Milwaukee , Charlotte , Minneapolis , Seattle , Jacksonville , Green Bay , Austin , Texas City , Colorado Springs , Boston , Peoria , Syracuse , Michigan Center , Little Rock , Johnson City , Nashville

Credit Acceptance reviews

4.0

68% would recommend to a friend

(867 total reviews)

Vinayak Hegde

74% approve of CEO

68% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Credit Acceptance has an employee rating of 4.0 out of 5 stars, based on 867 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Credit Acceptance employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Reviews by job title

867 reviews

1.0

Jan 10, 2015

Leaders in IT follow my or freeway style

It employee

Recommend

CEO approval

Business Outlook

Pros

Team members are great and helpful. Company is doing good because of the action of some leaders. Share price is high.

Cons

Leaders do not give enough room to try. There is no room for failure. They need to respect people. They talk about PRIDE and great place to work just in words but do not walk the talk.

2.0

Aug 24, 2014

Avoid the tax department!!!

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

The company overall is prosperous and doing well.

Cons

A tax manager that doesn't know anything about taxes. He will ambush you by coming up with criticism out of the blue for things never mentions when giving you an assignment. Management views their jobs as to manage, not doing any work. You are there to do the work. They are there to see that you get it done.

2.0

Oct 7, 2013

They say one thing mean another

Front end collector

Recommend

CEO approval

Business Outlook

Pros

good benefits, they do a lot for there employers, they listen to employers.

Cons

racist supervisors, they don't listen to complaints if you go to them about an complaint they say you are negative and not a good fit for the company they let you go. favoritism.

Viewing 199 - 201 of 867 Reviews

Jobs at Credit Acceptance

Video & AI Content Creator

Director of Sales Readiness

Vice President, Business Management and Performance

Director of Sales Strategy and Analytics