Credit Acceptance reviews

4.1

69% would recommend to a friend

(867 total reviews)

Vinayak Hegde

77% approve of CEO

69% positive business outlook

Credit Acceptance has an employee rating of 4.1 out of 5 stars, based on 867 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Credit Acceptance employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Reviews by job title

867 reviews
4.0
Nov 22, 2020
Recommend
CEO approval
Business Outlook

Pros

Good pay, excellent benefits and profit sharing make CAC a competitive employer. The workplace culture also is a big plus. We have PTO and the ability to use that time whenever we need it, in most cases.

Cons

Work can be stressful, there seems to be a pretty big expectation of round the clock availability for some. There is a lot of after hours work. Mentorship has plenty of big holes and there are unequal training opportunities for workers at the same level.

5.0
Apr 14, 2020

Market Area Manager

Recommend
CEO approval
Business Outlook

Pros

-There is a good amount of flexibility as long as you have good time-management. Keep on mind you are required to stay in constant communication with accounts and prospecting. - There is a lot of independence - You are responsible for what you do every day in order to grow your market. - My team is always there for me, when I have questions or need help there are multiple people I can reach out for help. - Amazing training program - Leadership truly cares about employees having what they need in order to do the best they can. I feel cared for and that I am working for an employer who appreciates me and my hard work. - Great Health insurance - You will actually get to see the CEO of the company from time to time. He sends out e-mails regularly and gives quarterly presentations.

Cons

- This can be a lonely position , after all you are driving to see accounts every day and I do not really get to spend time with fellow coworkers since they are busy in their markets or other cities. - You will need to rely on your computer and phone skills to not only survive, but doing a great job. You will have people willing to help you but you will not have an office where you can go to hang out with your coworkers and supervisors. - Although I believe every path is different and people who work for the company have different backgrouends, I believe opportunities for advancement are limites when it comes to promotions, you really only have a few options for advancement. Either, you can become a Director of Sales , Director of National Accounts, and/or possibly a trainer. - The company will take care of you but they also expect you to work very hard. (This is not necessarily a CON, but I would like you to have realistic expectations since you will not be given an easy job per se)

Viewing 232 - 234 of 867 Reviews

Glassdoor has 905 Credit Acceptance reviews submitted anonymously by Credit Acceptance employees. Read employee reviews and ratings on Glassdoor to decide if Credit Acceptance is right for you.