Is Credit Acceptance a good company to work for?

Credit Acceptance has an overall rating of 4.1 out of 5, based on over 907 reviews left anonymously by employees. This rating has increased by 3% over the last 12 months. 69% of employees would recommend working at Credit Acceptance to a friend and 69% have a positive outlook for the business. The best reviews about Credit Acceptance have been left by employees working as Supervisor , Manager and Market Area Manager .

Does Credit Acceptance pay their employees well?

According to anonymously submitted Glassdoor reviews, Credit Acceptance employees rate their compensation and benefits as 4.3 out of 5. Find out more about salaries and benefits at Credit Acceptance. This rating has improved by 2% over the last 12 months.

How satisfied are employees working at Credit Acceptance?

69% of Credit Acceptance employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Credit Acceptance 4.4 out of 5 for work life balance, 4.2 for culture and values and 3.6 for career opportunities.

What are the top reviewed jobs at Credit Acceptance?

Market Area Manager (203) , Credit Analyst (30) , Collector (28) , Collections Specialist (19) , Customer Service Representative (15) , Front End Collector (15) , MAM (14) , Redemption Specialist (13) , Manager (12) , Supervisor (10) , Director of Sales (8) , Title Specialist (7) , Business Analyst (6) , Collections Representative (6) , Sales (6)

What are the pros of working at Credit Acceptance according to real employee reviews?

"Good Benefits and discounts everywhere." ((in 105 reviews)); "The pay is great and the fun you have doing your job is even better." ((in 66 reviews)); "Work life balance is great" ((in 64 reviews)); "Very corporate but people are great." ((in 49 reviews)); "The organization has great team members." ((in 31 reviews))

What are the cons of working at Credit Acceptance according to real employee reviews?

"They will know a manager is a problem and let them contiue in their position." ((in 19 reviews)); "Upper management is also receptive to feedback and suggestions." ((in 12 reviews)); "Sometimes management showed favoritism to certain employees" ((in 8 reviews)); "Less growth opportunity." ((in 6 reviews))

What are employees saying about Credit Acceptance layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Credit Acceptance layoffs and their outlook for job security at Credit Acceptance in 2026.

What are the top reviewed Credit Acceptance locations?

Southfield , Detroit , Henderson , Houston , New York , Las Vegas , Atlanta , Chicago , Los Angeles , Phoenix , Dallas , Denver , Baltimore , Tampa , Milwaukee , Charlotte , Minneapolis , Seattle , Jacksonville , Green Bay , Austin , Texas City , Colorado Springs , Boston , Peoria , Syracuse , Michigan Center , Little Rock , Johnson City , Nashville

Credit Acceptance reviews

4.1

69% would recommend to a friend

(869 total reviews)

Vinayak Hegde

77% approve of CEO

69% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Credit Acceptance has an employee rating of 4.1 out of 5 stars, based on 869 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Credit Acceptance employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Reviews by job title

869 reviews

5.0

Jul 22, 2016

Market Area Manager

Market area manager

Recommend

CEO approval

Business Outlook

Pros

Credit Acceptance goes above and beyond to take care of their employees and offer a great place to work. They have 3 main company goals: 1. Forbes Top 10 Best Place to Work. 2. One Million new loans per year. 3. $1,000 Share Price (CACC - Nasdaq). The MAM position offers a competitive salary plus car allowance and bonuses that easily totals more than $100k per year. Work from home with excellent work/life balance and flexibility. The company is currently in a huge growth phase, which sets up well for the MAM position going forward.

Cons

There aren't many true negatives to working for Credit Acceptance. However, that doesn't mean the job is easy. If you aren't comfortable presenting complex solutions to customers who think they don't have a problem, you may want to reconsider. You have to continually work hard and focus on production. As long as you are hitting/exceeding your numbers the sky is the limit.

5.0

Jan 28, 2016

Closer than Family

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

18 years ago I got hired in at Credit Acceptance after I was laid off. I figured it was an ok job to tide me over till I found something better. I am starting to give up hope. Kidding aside, the company has given me the tools, opportunity and personal freedom necessary for me to provide outstanding results. The work is truly rewarding. The people I work with are like family. Its great.

Cons

We pride ourselves at being a great place to work. Some employees seem to think that this is determined by what the company does for them. It's really about what we all do for each other. If that's the worst I have, you know its not bad.

5.0

Jan 18, 2016

Best sales job!

Market area manager

Recommend

CEO approval

Business Outlook

Pros

Great people to work with. Great product to sell. Not micromanage at all. Good pay. Very reputable company with opportunity to make huge bonuses

Cons

I don't really have any cons with the company. It has been around a very long time and nothing negative to say so far

Viewing 259 - 261 of 869 Reviews

Jobs at Credit Acceptance

Video & AI Content Creator

Director of Sales Readiness

Vice President, Business Management and Performance