Credit Acceptance reviews

4.1

69% would recommend to a friend

(870 total reviews)

Vinayak Hegde

77% approve of CEO

69% positive business outlook

Credit Acceptance has an employee rating of 4.1 out of 5 stars, based on 870 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Credit Acceptance employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Reviews by job title

870 reviews
3.0
Sep 30, 2024

Pay

Recommend
CEO approval
Business Outlook

Pros

Ease of use for most

Cons

Unrealistic goals in my opinion

2.0
Sep 11, 2024
Recommend
CEO approval
Business Outlook

Pros

Money is great and the PTO/work life balance is fantastic.

Cons

Lack of true leadership from the DOS. This company has a lot of turnover because everyone is being held to the same standards no matter which market that you manage. Life’s not fair, but it’s ridiculous if you think a small town in the south will perform like a big city up north. Reasonable expectations don’t exist and there will continue to be turnover with this company and here’s what they don’t tell you. When you take over the markets, MANY of them haven’t been touched in months. So the dealer has already gone cold to you and then you’ve got more damage control that needs to be done because of the lack of care by both the RVP and DOS.

2.0
Aug 21, 2024
Recommend
CEO approval
Business Outlook

Pros

Good salary, Generous PTO for new employees.

Cons

Consider most of their territory’s temporary jobs. They think every territory should grow like their best markets and fire multiple people every month. Out of touch upper management that forces their “expectations or bust” attitude. Have a bad 6 months here even with tenure and succes and you’ll be looking for a new job.

Viewing 295 - 297 of 870 Reviews

Glassdoor has 908 Credit Acceptance reviews submitted anonymously by Credit Acceptance employees. Read employee reviews and ratings on Glassdoor to decide if Credit Acceptance is right for you.