Is Crescent Hotels & Resorts a good company to work for?

Crescent Hotels & Resorts has an overall rating of 4.2 out of 5, based on over 461 reviews left anonymously by employees. This rating has increased by 2% over the last 12 months. 81% of employees would recommend working at Crescent Hotels & Resorts to a friend and 80% have a positive outlook for the business. The best reviews about Crescent Hotels & Resorts have been left by employees working as General Manager , Director of Sales and Marketing and Sales Manager .

Does Crescent Hotels & Resorts pay their employees well?

According to anonymously submitted Glassdoor reviews, Crescent Hotels & Resorts employees rate their compensation and benefits as 4.2 out of 5. Find out more about salaries and benefits at Crescent Hotels & Resorts. This rating has been stable over the past 12 months.

How satisfied are employees working at Crescent Hotels & Resorts?

81% of Crescent Hotels & Resorts employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Crescent Hotels & Resorts 3.9 out of 5 for work life balance, 4.2 for culture and values and 4.2 for career opportunities.

What are the top reviewed jobs at Crescent Hotels & Resorts?

General Manager (44) , Sales Manager (12) , Front Desk Agent (11) , Director of Sales and Marketing (10) , Director of Sales (9) , Director (8) , Front Office Manager (7) , Bartender (6) , Director Of People & Culture (6) , Human Resources (6) , Assistant General Manager (4) , Director of Human Resources (4) , Food and Beverage Manager (4) , Guest Service Agent (4) , Human Resources Manager (4)

What are the pros of working at Crescent Hotels & Resorts according to real employee reviews?

"Good benefits and if you're an hourly position most have strong unions that protect the employee." ((in 45 reviews)); "Accessible leadership." ((in 19 reviews)); "Pay was decent but not great." ((in 17 reviews)); "Great people to work with" ((in 17 reviews)); "The teams are great." ((in 12 reviews))

What are the cons of working at Crescent Hotels & Resorts according to real employee reviews?

"Hospitality is already fast; management companies can add extra velocity: last" ((in 11 reviews)); "Unethical and dishonest upper management" ((in 8 reviews)); "No work life balance" ((in 5 reviews)); "Long hours required to meet business demands" ((in 5 reviews)); "There was lack of honest communication, training, and efficiency." ((in 5 reviews))

What are the top reviewed Crescent Hotels & Resorts locations?

Fairfax , New York , Baltimore , Chicago , Phoenix , Washington , Oklahoma City , Houston , Rockville , Syracuse , Scottsdale , Livonia , Orlando , Huntsville , Detroit , Panama City Beach , Tampa , Newark , Tempe , Allen , Dallas , Columbus , Fort Lauderdale , West Palm Beach , Sarasota , Quincy , Deerfield , Arlington , Reston , Saint Louis

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Crescent Hotels & Resorts

Crescent Hotels & Resorts reviews

4.2

81% would recommend to a friend

(457 total reviews)

Michael George

81% approve of CEO

80% positive business outlook

Ratings by category

4.4

Diversity & inclusion

4.2

Culture & values

4.2

Compensation and benefits

4.2

Career opportunities

4.1

Senior management

3.9

Work/Life balance

Crescent Hotels & Resorts has an employee rating of 4.2 out of 5 stars, based on 457 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Crescent Hotels & Resorts employee rating is in line with the average (within 1 standard deviation) for employers within the Hotels & Travel Accommodation industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

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Reviews by job title

457 reviews

1.0

Jan 17, 2018

Most management company are only after profits and satisfaction for the owners, so Crescent is one of the worst.

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

You learned really fast on how to watch out for yourself. Most of the people are good to work with. Overall, the heart of the company are what makes it work. I meant the workers not management.

Cons

Mostly disorganized, especially to the upper management. Executive team made a point that it’s not personal just really about business. Really hard to please upper management and owners in the long run.

1.0

Nov 2, 2016

Not the employer of choice

Director of sales

Recommend

CEO approval

Business Outlook

Pros

hard and dedicated corporate support team...obvious they are burned out and have run out of gas

Cons

Paying well below other management company's / you use it/you loose it in vacations unlike all other company's offer to pay it out/no written reviews for corporate staff so you never know where you stand/ if the CEO does not like you ...your gone /corporate positions are never posted/10 years I worked for CHR and never got a thank you.What happened to Crescent Culture as it is gone.

1.0

Mar 6, 2018

CEO doesn't walk the talk

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Total Compensation, health benefits, 401K

Cons

Poor leadership: In a group setting I heard a great motivational speech and how amazing the company is from the CEO (prior to the opening). My first interaction w/ the CEO one on one he asked me if I was running a Holiday Inn. Mind you I was working at a historical full service hotel that was not even completely renovated and they decided to open. Instead of saying, "thank you, you are working under some unusual working conditions" he chose to just talk down to me.

Viewing 4 - 6 of 457 Reviews

Jobs at Crescent Hotels & Resorts

Banquet Server On Call

Columbus, OH

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Housekeeping Supervisor

United States

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Crescent Hotels & Resorts

Crescent Hotels & Resorts reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

Most management company are only after profits and satisfaction for the owners, so Crescent is one of the worst.

Not the employer of choice

CEO doesn't walk the talk

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