Is Crown Castle a good company to work for?

Crown Castle has an overall rating of 3.2 out of 5, based on over 1,384 reviews left anonymously by employees. This rating has decreased by 3% over the last 12 months. 43% of employees would recommend working at Crown Castle to a friend and 25% have a positive outlook for the business. The best reviews about Crown Castle have been left by employees working as Intern , Field Operations Technician and Financial Analyst .

Does Crown Castle pay their employees well?

According to anonymously submitted Glassdoor reviews, Crown Castle employees rate their compensation and benefits as 3.8 out of 5. Find out more about salaries and benefits at Crown Castle. This rating has decreased by 2% over the last 12 months.

How satisfied are employees working at Crown Castle?

43% of Crown Castle employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Crown Castle 3.8 out of 5 for work life balance, 3.1 for culture and values and 3.0 for career opportunities.

What are the top reviewed jobs at Crown Castle?

Project Manager (96) , Project Coordinator (81) , Construction Manager (41) , Real Estate Specialist (36) , Manager (19) , Program Manager (19) , RF Engineer (18) , Director (17) , Operations Coordinator (17) , Fiber Engineer (16) , Intern (13) , Analyst (12) , Associate Project Manager (12) , Field Operations Technician (12) , Tower Structural Analyst (12)

What are the pros of working at Crown Castle according to real employee reviews?

"Great benefits and if you like to put in a lot of hours you will get it." ((in 205 reviews)); "The people were great and it was really welcoming" ((in 112 reviews)); "good pay and stuff ok" ((in 68 reviews)); "Good Work Life Balance Currently" ((in 49 reviews)); "Great coworkers that work hard" ((in 26 reviews))

What are the cons of working at Crown Castle according to real employee reviews?

"Poor management and not enough support and are to quick to dismiss huge opportunities." ((in 48 reviews)); "Managers do not advocate for their employees to be promoted even within their own group because, just like everyone else, employees at Crown are just coasting through for a paycheck and no one wants to call attention to themselves." ((in 27 reviews)); "Company went up for sale not long after I was hired, saw multiple layoffs and a complete deterioration of the culture I came into." ((in 22 reviews)); "High turnover and no training has led to a crippling lack of ability and experience." ((in 17 reviews)); "No communication" ((in 13 reviews))

What are employees saying about Crown Castle layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Crown Castle layoffs and their outlook for job security at Crown Castle in 2026.

What are the top reviewed Crown Castle locations?

Canonsburg , Houston , Pittsburgh , Irvine , New York , Charlotte , Miami , Chandler , Los Angeles , Columbia , Alpharetta , Seattle , Chicago , Mahwah , Phoenix , Philadelphia , San Jose , Orlando , Atlanta , Conshohocken , Tampa , Boston , Melville , King of Prussia , Westborough , Downers Grove , Rochester , Raleigh , Dallas , Irving

Crown Castle reviews

3.2

43% would recommend to a friend

(1,129 total reviews)

Christian Hillabrant

39% approve of CEO

25% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (1,129 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Crown Castle has an employee rating of 3.2 out of 5 stars, based on 1,129 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Crown Castle employee rating is in line with the average (within 1 standard deviation) for employers within the Telecommunications industry (3.5 stars).

Reviews by job title

1K reviews

5.0

Oct 3, 2019

Great company with lots of benefits

Enterprise account executive

Recommend

CEO approval

Business Outlook

Pros

Great team environment, everyone worked together for the betterment of the company and customers. Benefits and culture are outstanding.

Cons

The internal tools could be better. CRM, mobility needs improving.

Crown Castle Response

6y

Thank you for sharing your feedback. We listen to all views given here. If you were able to watch our last Company Conversation, you'll have seen us start to share some details on how we're going to improve our tools. Keep an eye on our intranet and in your email for more details on what this means and how you can share your opinion.

4.0

Oct 2, 2019

Great Opportunity

Operations coordinator

Recommend

CEO approval

Business Outlook

Pros

The work culture is great.

Cons

At this time, no cons.

Crown Castle Response

6y

We appreciate you sharing your view of Crown Castle and we're glad you've found that we have a strong work culture. We believe it's one of the things that helps to make us a great place to work. Thank you for sharing this review.

5.0

Sep 26, 2019

Culture. Excellence. Values. Community.

Vice president

Recommend

CEO approval

Business Outlook

Pros

Vibrant culture! Pursuit of excellence. Living core values. Incredible presence in local communities. Deeply-committed executive team with world-class business & financial leadership. The "EMT" is dedicated to building an incredible company. Incredible market opportunity, positioned to capitalize on most important disruptive/emerging technologies of near-future including 5G, IoT, autonomy, increasing "intelligence everywhere" world etc. Amazing suite of benefits for employees including generous matching 401k, superior healthcare options, and new resources for learning new skills from LinkedIn Learning and Harvard.

Cons

Deeper, targeted technology investment needed to optimize workplace productivity and collaboration.

Crown Castle Response

6y

Thank you for sharing your opinions on working at Crown Castle. We appreciate your feedback and share your view on our vibrant culture - it's what powers everything we do for each other, our customers and our business.

Viewing 1030 - 1032 of 1,129 Reviews

Jobs at Crown Castle

Maintenance Process Manager

Principal Data Scientist / AI Engineer

Site Operations Manager

Attorney, Corporate Governance

Financial Analyst III

Crown Castle

Crown Castle reviews

Company ratings over time

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Reviews by job title

Great company with lots of benefits

Great Opportunity

Culture. Excellence. Values. Community.

Jobs at Crown Castle

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