Crunchyroll reviews

3.4

57% would recommend to a friend

(239 total reviews)
avatar

Rahul Purini

53% approve of CEO

46% positive business outlook

Crunchyroll has an employee rating of 3.4 out of 5 stars, based on 239 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Crunchyroll employee rating is in line with the average (within 1 standard deviation) for employers within the Arts, Entertainment & Recreation industry (3.9 stars).

Reviews by job title

239 reviews
1.0
Feb 2, 2024
Recommend
CEO approval
Business Outlook

Pros

Salaries are generally high Hybrid options Lunch provided in some locations

Cons

There is a serious lack of experienced leadership in the entire organization. Those at the VP level are particularly difficult to work with as they often decide upon policy, process, and even technology choices without any input from the team. Everything is dictated, and critical feedback is actively belittled and dismissed. In my entire time with the organization, I have had zero conversations about training, advancement, career-growth, etc.... zero. One-on-one meetings with leadership are always focused on status reports and whatever dictated instructions are being rifled downward. Engineering work is incredibly micro-managed while simultaneously lacking direction. Several "managers" get involved in the steering of engineering projects, with no alignment to real business value or outcomes. The result is numerous status meetings about the same topics with slightly different audiences, reducing time to actually organize and produce output. When things go wrong, and projects fall behind, the solution is often to "get more people". This results in the onboarding of inexperienced and under-qualified contractors to augment an already exhausted workforce. If you are considering an engineering role here because it pays well, be prepared to do very little work, participate in numerous redundant meetings, and do a great deal of wasted research. My advice to that end is to play things dumb and take on only minimal tasks... as that is all you will have time to do around the nonsense.

2.0
Nov 3, 2023
Recommend
CEO approval
Business Outlook

Pros

Free anime. Your coworkers are super capable. Free food. If you're lucky you can get hired to do 1 job, not do it for a year somehow get a promotion during that year so that you become your own boss as still haven't produced anything in a year.

Cons

Upper management are liars. The company is not interested in transparency or DEI /Inclusion, they don't even promote from within. Reorgs happen ever 2-3 months. Upper management just wants yes people if you ask questions or explain to them a better way to achieve their goals you will get pushed aside or even let go with the excuse of "the merger" even though that happened almost 2 years ago.

2.0
May 4, 2023
Recommend
CEO approval
Business Outlook

Pros

- Leader in anime: If you're an anime fan, there's no other real company to work for. Lots of fun events and access to merch or early releases of anime. The San Francisco office is anime heaven and a unique space to work in. The toilets are even equipped. Japanese Toto bidets in addition to other amazing conference rooms. Being surrounded by other passionate anime fans who are striving to serve fans. - Benefits: The perks were also great. As a manager, I had access to career coaching. There's access to mental health resources. Free lunches. Crunchyroll store discount. Crunchyroll Premium access for free. There are also benefits and discounts offered to Sony products as an employee of Sony. Tech company benefits. During the time I worked there, Crunchyroll had Summer Fridays for 3 months of the summer which was great. Especially since summer is a slower content season for anime releases. - Compensation: Also seems market-based and fair based on the roles and responsibility

Cons

- Corporate bureaucracy: Post-Sony acquisition, so many more processes were introduced which increased the administrative load. More than half of my job became filling in various documents and submitting scenarios as opposed to doing actual work. This significantly slowed down projects. - Toxic politics: Many decisions are made based simply on who's close to leadership and has a good relationship with their manager. Especially since leadership is completely turned over to Funimation-legacy leaders, Funimation team members seem to be favored for promotion opportunities even if the impact of work hasn't been proven. - Lack of transparency: Since Sony acquired Crunchyroll, many leaders on the Funimation-legacy team treat knowledge as a currency and a way to yield power. My manager would have regular direct messages or meetings with other team members without including me. Because of this, I learned about the information for a project I'm working on last minute, preventing me from succeeding. I asked multiple times to meet with members of the Finance team but these meetings were continually punted by my VP and manager. It was frustrating that they continued to gate-keep relationships that would have helped me. - Regular burnout - Finally, I saw many team members regularly burning out of their jobs and roles (me included). I do feel that Crunchyroll's culture preys on the passion of anime fans who work for them to continue squeezing more work out of employees while withholding resources. There were a lot of "toxic positivity" undertones in talking points from leadership which made me felt gaslit in voicing any concerns.

Viewing 52 - 54 of 239 Reviews

Glassdoor has 295 Crunchyroll reviews submitted anonymously by Crunchyroll employees. Read employee reviews and ratings on Glassdoor to decide if Crunchyroll is right for you.