Does Cumberland Heights pay their employees well?

According to anonymously submitted Glassdoor reviews, Cumberland Heights employees rate their compensation and benefits as 2.8 out of 5. Find out more about salaries and benefits at Cumberland Heights. This rating has decreased by 9% over the last 12 months.

How satisfied are employees working at Cumberland Heights?

67% of Cumberland Heights employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Cumberland Heights 3.3 out of 5 for work life balance, 4.0 for culture and values and 3.4 for career opportunities.

What are the top reviewed jobs at Cumberland Heights?

Counselor (12) , Clinical Associate (8) , Admissions (2) , Case Manager (2) , Primary Counselor (2)

What are the pros of working at Cumberland Heights according to real employee reviews?

"Great people to work with." ((in 6 reviews)); "Built by alumni, great reputation, awesome culture." ((in 4 reviews))

What are the cons of working at Cumberland Heights according to real employee reviews?

"Low pay if you're not a favorite!" ((in 7 reviews)); "Executive leadership, out" ((in 3 reviews))

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Cumberland Heights

Cumberland Heights reviews

3.8

67% would recommend to a friend

(67 total reviews)

Jay Crosson

77% approve of CEO

65% positive business outlook

Ratings by category

4.0

Culture & values

3.8

Diversity & inclusion

3.4

Senior management

3.4

Career opportunities

3.3

Work/Life balance

2.8

Compensation and benefits

Cumberland Heights has an employee rating of 3.8 out of 5 stars, based on 67 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Cumberland Heights employee rating is in line with the average (within 1 standard deviation) for employers within the Healthcare industry (3.4 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

67 reviews

5.0

Mar 9, 2026

Well-Oiled Machine

Counselor

Recommend

CEO approval

Business Outlook

Pros

Loved working at CH, such great people with a positive mission!

Cons

Nothing ; wish I still worked there! :)

5.0

Sep 29, 2025

Great Place to Work

Director

Recommend

CEO approval

Business Outlook

Pros

I love the staff here

Cons

Could pay better, but non-profit

5.0

Mar 10, 2025

Great work culture

Intake specialist

Recommend

CEO approval

Business Outlook

Pros

Gained valuable experience as admissions specialists in a high volume, quality facility, great coworkers

Cons

Tended to schedule shifts close together

Viewing 1 - 3 of 67 Reviews

Jobs at Cumberland Heights

Systems Administrator

Marketing Content Producer (Non-Profit Behavioral Health)

Admissions Specialist Wed - Sat 10A -8:30P

Resident Peer Counselor Lobelville

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Cumberland Heights

Cumberland Heights reviews

Ratings by category

Ratings by demographic groups

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Well-Oiled Machine

Great Place to Work

Great work culture

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