Does Cumberland Heights pay their employees well?

According to anonymously submitted Glassdoor reviews, Cumberland Heights employees rate their compensation and benefits as 2.8 out of 5. Find out more about salaries and benefits at Cumberland Heights. This rating has decreased by 9% over the last 12 months.

How satisfied are employees working at Cumberland Heights?

67% of Cumberland Heights employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Cumberland Heights 3.3 out of 5 for work life balance, 4.0 for culture and values and 3.4 for career opportunities.

What are the top reviewed jobs at Cumberland Heights?

Counselor (12) , Clinical Associate (8) , Admissions (2) , Case Manager (2) , Primary Counselor (2)

What are the pros of working at Cumberland Heights according to real employee reviews?

"Great people to work with." ((in 6 reviews)); "Built by alumni, great reputation, awesome culture." ((in 4 reviews)); "great coworkers and rewarding work" ((in 3 reviews)); "The staff become like family." ((in 3 reviews)); "Step Model, good food, beautiful campus, reasonable hours." ((in 3 reviews))

What are the cons of working at Cumberland Heights according to real employee reviews?

"Low pay if you're not a favorite!" ((in 6 reviews)); "They offer very competitive insurance and 401k benefits and generous PTO plan." ((in 3 reviews)); "Executive leadership, out" ((in 3 reviews)); "Just about every day I have some form of sexual harassment." ((in 3 reviews))

Skip to content Skip to footer

Notifications

Cumberland Heights

Cumberland Heights reviews

3.8

67% would recommend to a friend

(67 total reviews)

Jay Crosson

77% approve of CEO

65% positive business outlook

Ratings by category

4.0

Culture & values

3.8

Diversity & inclusion

3.4

Senior management

3.4

Career opportunities

3.3

Work/Life balance

2.8

Compensation and benefits

Cumberland Heights has an employee rating of 3.8 out of 5 stars, based on 67 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Cumberland Heights employee rating is in line with the average (within 1 standard deviation) for employers within the Healthcare industry (3.4 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

67 reviews

5.0

Mar 9, 2026

Well-Oiled Machine

Counselor

Recommend

CEO approval

Business Outlook

Pros

Loved working at CH, such great people with a positive mission!

Cons

Nothing ; wish I still worked there! :)

1.0

Oct 18, 2025

Horrible, abusive, low pay, incompetent management

Counselor

Recommend

CEO approval

Business Outlook

Pros

Colleagues are fun and supportive

Cons

Management farms out the consequences of their incompetence on anyone lower than them on the totem pole. I’ve been here for years and I’m watching a lot of skilled and passionate professionals lose their drive, their confidence in themselves, and slowly burn out and lose hope. I know multiple counselors who have quit here who have told me in clear terms that working here was traumatic.

5.0

Sep 29, 2025

Great Place to Work

Director

Recommend

CEO approval

Business Outlook

Pros

I love the staff here

Cons

Could pay better, but non-profit

Viewing 1 - 3 of 67 Reviews

Jobs at Cumberland Heights

Systems Administrator

Marketing Content Producer (Non-Profit Behavioral Health)

Recovery Assistant 11P-7A PRN

Admissions Specialist Wed - Sat 10A -8:30P

Clinical Associate-Team Lead Fri - Mon 6:45A - 5:15P

Nashville, TN

View job

Cumberland Heights reviews FAQs

Reviews Cumberland Heights reviews

Cumberland Heights

Cumberland Heights reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

Well-Oiled Machine

Horrible, abusive, low pay, incompetent management

Great Place to Work

Jobs at Cumberland Heights

Cumberland Heights reviews FAQs

Want the inside scoop on your own company?

Bowls

Followed companies

Job searches

Cumberland Heights reviews FAQs

Jobs at Cumberland Heights