Currys reviews

4.0

75% would recommend to a friend

(5,415 total reviews)
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Alex Baldock

81% approve of CEO

70% positive business outlook

Currys has an employee rating of 4.0 out of 5 stars, based on 5,415 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Currys employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

5K reviews
1.0
Aug 5, 2014
Recommend
CEO approval
Business Outlook

Pros

If sales go well, you can (occasionally) make a bonus obtainable. Also some staff discounts are quite good (discounted price plans on contracts etc). Some stores can offer flexible hours (although new staff are now only given temporary contracts).

Cons

The culture upto a few years ago made it hard work but rewarding. In recent years though, bullying is becoming commonplace from management as targets are increased year on year (and the value attached to achieved sales diminishes). We have an obsession within the business of pushing insurance products onto all customers with high targets to achieve on such sales. If a consultant doesn't meet these, they are then managed out of the business. Overall the working environment is now quite toxic and I'm glad I'm leaving what's fast become a sinking ship.

1.0
Aug 5, 2014
Recommend
CEO approval
Business Outlook

Pros

The odd actually decent person here or there

Cons

Managers: • Do not manage, they are bullies. They are not leaders, just brutes. Workers: • To be successful in CPW you need to know how to: 1) Lie to customers about "good deals" that aren't actually good but will help you reach your targets 2) Bully customers into buying contracts to reach your targets 3) Have the morals (or lack there of) to be able to live with your dirty sales tactics and enjoy fooling people * If you can do all of the above, you will love it here. If you cannot do point 3, you will hate it there.

2.0
Jul 31, 2014
Recommend
CEO approval
Business Outlook

Pros

keep relatively up to date with technology, learn a reasonable amount about retail. i learnt alot about business during my time as a business advisor - lots of overtime. Nice colleagues.

Cons

The work and life balance is poor. To progress up the ranks takes far to long, despite being a colleague who could do everything in store from sales to customer service, warehouse etc.... I only got a remotely significant pay rise £0.30 per hour extra 2 weeks before I left after 6 years... store management seem to have no control over payrole in there own store. The way to get paid was to complete training and go to workshops but the workshops were few and far between and very hard to get a place on. Pressure - of course there is pressure on sales staff, it retail, however the quantity of targets is just silly and far to much to think about when your having a conversation with a customer. colleagues will give stuff away just to hit random targets, the amount of different ways stores and colleagues would play the numbers just so they don't get in trouble with senior management. For example store hits targets but has low margin, this store and manager are praised for making less money. Store exceeds its margin and sales target but doesn't hit all its figures - there told its unacceptable. It gets to the point where most colleagues will just send customers to other stores even though they have stock, just to avoid a bad sale. - this happens a lot.

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