Currys reviews

4.0

75% would recommend to a friend

(5,409 total reviews)
avatar

Alex Baldock

81% approve of CEO

69% positive business outlook

Currys has an employee rating of 4.0 out of 5 stars, based on 5,409 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Currys employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

5K reviews
1.0
Nov 9, 2021

Would never recommend

Recommend
CEO approval
Business Outlook

Pros

there was a nice uniform when it was all black

Cons

unrealistic target that isn't formally set at the same time each month or week makes it hard to track. forced to sell to customers in a wrong way. Some managers would rather sales walk than help the customer. some customers especially the elderly they give staff tactics to almost scare them into taking the care plan. Made to do additional jobs like cleaning (understandable during covid but this was still before) told to stop doing your job and find stock to put out if you sold too many products without additional services even if it wasn't a good fit for the customer and sometimes they will leave customers waiting still. don't appreciate extra things staff go above and beyond to do. pulled off of lunch breaks if the store is busy but they don't give it back to you or the money. bad management who are unjust and some have been sexist. Older male staff was making inappropriate comments about the girls in the store and took months for anything to be done about it but everyone knew and would make jokes. Shifts will change very last minute without asking. there are too many systems that needs to be all in one.

avatar
Currys Response
4y
Hi There, We appreciate your feedback and are happy to take a moment to reply. We exist to help our customers enjoy amazing technology. Our retail colleagues do have targets to achieve, but our focus is always on our customers, and making them happy. By offering the right ranges of products and services, we not only succeed in making our customers happy, we also achieve performance targets as well. We encourage all our colleagues to have an open and honest conversation with their line manager/ mentor or HR to solve any issues/concerns/problems. Thanks, the team at Dixon's Carphone
3.0
Nov 7, 2021
Recommend
CEO approval
Business Outlook

Pros

- Majority of senior managers were nice and approachable. - The people. - Flexibility of working hours.

Cons

- Difficult and stress from managers about sales targets etc. - Long days/hours on weekends and over Christmas

avatar
Currys Response
4y
Hi there, Thank you for taking the time to leave us a review. We're glad to hear you enjoyed your teammates, and our flexi-hours. In our retail stores we do have targets to achieve, but our focus is on the customer. By offering the right product ranges and services for their needs, we are making our customers happy and achieving store performance targets. As a retail business, it’s very important that we are there when our customers need us to be – whether that’s visiting a shop, receiving a delivery or calling us. Thanks, the team at Dixons Carphone
5.0
Jun 7, 2021

Excellent

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

It is vey exciting, fun and vibrant

Cons

Very busy and not too kind

avatar
Currys Response
5y
Hi there, Thank you for taking the time to leave us a review on Glassdoor, we really appreciate your feedback. It's great to see that you recommend us as a place to work, and we're really glad that you're finding your role exciting, fun and vibrant! As a retail business, it’s very important that we're there for our customers when they need us. Sometimes our stores do get busy, but retail is a great place for people looking for a fast-paced, flexible environment. Thanks again for your feedback, The Dixons Carphone Team
Viewing 19 - 21 of 5,409 Reviews

Glassdoor has 5,658 Currys reviews submitted anonymously by Currys employees. Read employee reviews and ratings on Glassdoor to decide if Currys is right for you.