Is Custom Ink a good company to work for as a Production Associate?

Production Associate professionals working at Custom Ink have rated their employer with 3.0 out of 5 stars in 27 Glassdoor reviews. This is a higher than average score with the overall rating of Custom Ink employees being 2.9 out of 5 stars. Search open Production Associate Jobs at Custom Ink now and start preparing for your job interview by browsing frequently asked Production Associate interview questions at Custom Ink .

Does Custom Ink pay Production Associate employees well?

Production Associate professionals rate their compensation and benefits at Custom Ink with 4.4 out of 5 stars based on 27 anonymously submitted employee reviews. This is 20% better than the company average rating for salary and benefits. Find out more about Production Associate salaries at Custom Ink.

How happy are Production Associate professionals working at Custom Ink?

30% of Production Associate employees at Custom Ink would recommend their employer to a friend. This rating has decreased by 1% in the past 12 months. Production Associate professionals have also rated Custom Ink with a 2.7 rating for work-life-balance, 4.0 rating for diversity and inclusion, 3.6 rating for culture and values and 3.4 rating for career opportunities.

What are the top reviewed jobs at Custom Ink?

Sales Representative (40) , Production Associate (28) , Expert Production Artist (27) , Sales Associate (25) , Sales (19) , Production Artist (16) , Satisfaction Assurance (16) , Sales/Service Representative (15) , Customer Service Representative (13) , Key Account Manager (13) , Manager (11) , Satisfaction Assurance Associate (11) , Screen Printer (11) , Store Representative (10) , Key Account Manager (KAM) (9)

What are the pros of working at Custom Ink according to real employee reviews?

"Great benefits and paid" ((in 120 reviews)); "Most people seem to genuinely enjoy coming to work and it's great to be around all of that positive energy." ((in 61 reviews)); "Great coworkers you can bond with and make lifelong friends" ((in 33 reviews)); "Great atmosphere and culture." ((in 27 reviews)); "Free food was nice twice a week." ((in 20 reviews))

What are the cons of working at Custom Ink according to real employee reviews?

"Poor management leads to unhappy workers" ((in 54 reviews)); "Low pay considered the amount of work and stress you are under constantly" ((in 44 reviews)); "Multiple managers along with employees came and went within locations in my region" ((in 21 reviews)); "constant layoffs" ((in 18 reviews)); "Leadership/Promotions: I fully believe that upper management thinks that everything is as wonderful as those Great Places to Work Surveys say." ((in 13 reviews))

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Custom Ink Production Associate reviews

3.0

30% would recommend to a friend

(27 total reviews)

David Doctorow

Not enough data to show CEO approval

Ratings by category

4.4

Compensation and benefits

4.0

Diversity & inclusion

3.6

Culture & values

3.4

Career opportunities

2.7

Work/Life balance

1.7

Senior management

Production Associate employees have rated Custom Ink with 3.0 out of 5 stars, based on 27 company reviews on Glassdoor. This indicates that most Production Associate professionals have an average working experience there. Custom Ink is rated in line with the average (within 1 standard deviation) by Production Associate professionals compared to other employers within the Retail & Wholesale industry (3.4 stars).

Ratings by demographic groups

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Reviews by job title

27 reviews

5.0

May 26, 2023

Great place to work

Production associate

Recommend

CEO approval

Business Outlook

Pros

Good benefits Clean work space

Cons

Shift work schedule can be hard

Custom Ink Response

It is wonderful to hear that you had a good experience working with us. We really appreciate getting feedback like this so that we know what’s working. It provides great direction on what to invest in for our future. If you have any other thoughts or ideas, please drop us an email: inkerfeedback@customink.com

3.0

Mar 30, 2023

Technologically behind

Production associate

Recommend

CEO approval

Business Outlook

Pros

I have had a good time working here as a full time employee. The work is pretty straight forward and they let you listen to music while working too. The culture is shifting currently, so I can't say what it will be like in a month or two.

Cons

The technology is archaic. Our processes and tech have needed a severe redo for a while now, and it seems that they're just now experimenting with them.

Custom Ink Response

Thank you for sharing your feedback. Your insight helps us better understand your experience and shows us an opportunity for us to continue to improve. If you have any other thoughts or ideas, please drop us an email: inkerfeedback@customink.com

1.0

Mar 10, 2023

Approximately 7 months of OT last year to be fired in Jan

Production associate

Recommend

CEO approval

Business Outlook

Pros

They have great benefits, and an amazing work environment. Free lunches once a week

Cons

They worked us to the bone in 2022, having us work overtime for what amounted to 7 months over the course of the year. (We worked 10 hour days for 7/12 months in the year) They also delayed raises for employees based on the promise of a new pay plan. Then in January, when the new pay plan was to be revealed, they laid off everyone in Reno and Charlottesville, all the while maintaining the company had positive financial health in team and company meetings.

Custom Ink Response

Thank you for sharing your perspective and experience with us. We appreciate your feedback and understand that the significant overtime during 2022 was challenging for our team members. Unfortunately, the overtime and the facility closures were prompted by the same factors: consistent staffing challenges and tight labor markets caused by the pandemic. Although we tried to support impacted Inkers with generous severance packages and an extended benefits period, we understand how difficult this experience has been and will share your feedback with our team. If you want to share further thoughts or feedback, please reach out to us directly at inkerfeedback@customink.com

Viewing 10 - 12 of 27 Reviews

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Custom Ink Production Associate reviews

Ratings by category

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Great place to work

Technologically behind

Approximately 7 months of OT last year to be fired in Jan

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