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Custom Ink

Engaged Employer

Custom Ink Reno reviews

2.8

50% would recommend to a friend

(115 total reviews)
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David Doctorow

78% approve of CEO

12% positive business outlook

Ratings by category

3.8

Work/Life balance

3.7

Diversity & inclusion

3.7

Compensation and benefits

2.5

Career opportunities

2.4

Culture & values

1.7

Senior management

Employees in Reno have given Custom Ink a rating of 2.8 out of 5 stars, based on 115 company reviews on Glassdoor. This indicates that most employees have an average working experience in Reno. The Custom Ink employee rating in Reno is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.4 stars).

Ratings by demographic groups

Reviews by job title

115 reviews
4.0
Apr 30, 2015

Satisfaction Assurance Associate

Satisfaction assurance
Recommend
CEO approval
Business Outlook

Pros

Great benefits, lots of perks, Free t-shirts. lots of great employees that truly care what we do, and care for our customers and all of their events

Cons

Young Leadership team that is still learning the best way to lead. It's practically a call center. Lots of inter-department drama

5.0
Dec 3, 2014

I never thought work would be fun!

Sales and service representative
Recommend
CEO approval
Business Outlook

Pros

I love the people and the environment! Everyone is friendly. We have great benefits and pay! WE GET FREE FOOD! The training is very thorough. There are always plenty of resources to help you improve at your job.

Cons

having to get out of bed and go to work ;)

3.0
Oct 9, 2014

Losing its way

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

CustomInk offers a lot of perks, like free meals twice a week, comfortable work space and casual dress. We have many special events. Pretty much everyone is friendly, and whether you know them personally or not folks will always smile at you and say hello.

Cons

We have become incredibly disorganized, especially from a personnel standpoint. Reporting relationships sometimes are confusing (why two people with the same title report to two different people in completely different departments) and we continually seem to bring in higher level executives who end up having little impact, or even worse an extremely negative impact that becomes difficult to undo when they ultimately depart. There was a time CustomInk believed in promoting from within to maintain and value our culture. This has gone by the wayside in favor of folks with outside experience and fluffy resumes with lots of big words. Ultimately, the influx of people in crucial decision making roles with mismatched values will be the downfall of a once great place.

Viewing 109 - 111 of 115 Reviews
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Glassdoor has 732 Custom Ink reviews submitted anonymously by Custom Ink employees. Read employee reviews and ratings on Glassdoor to decide if Custom Ink is right for you.