Custom Ink reviews

2.9

35% would recommend to a friend

(703 total reviews)
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David Doctorow

33% approve of CEO

21% positive business outlook

Custom Ink has an employee rating of 2.9 out of 5 stars, based on 703 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Custom Ink employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.4 stars).

Reviews by job title

703 reviews
3.0
Jul 22, 2024
Recommend
CEO approval
Business Outlook

Pros

We do a LOT of survey's to get feedback to see how we can change. Insurance is good ; PTO is good

Cons

They aren't as competitive when it comes to pay. Going through changes and probably won't restructure till '25.

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Custom Ink Response
1y
We’re so glad to hear your thoughts. It’s very important to us that Inkers have a great experience when working with Custom Ink. We are always striving to improve and feedback like yours helps us immensely. We appreciate you sharing the feedback.
3.0
May 11, 2024

good

Recommend
CEO approval
Business Outlook

Pros

good pay and benefits package

Cons

bad flagging system. would fire people for not doing satisfaction teams job

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Custom Ink Response
2y
We appreciate your taking the time to write this review. The benefits are one of our favorite things about Custom Ink too! We take each review to heart and will share your feedback with the team. Please feel free to reach out to directly to us at inkerfeedback@customink.com if you have thoughts to share on anything else.
4.0
Apr 11, 2024
Recommend
CEO approval
Business Outlook

Pros

Great people, good nefits, flexible schedule

Cons

mass layoffs, unfair compensation structure

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Custom Ink Response
2y
We greatly appreciate your candid feedback. It's invaluable in guiding our efforts to enhance our service. We strive to be a great place to work, and it really helps keep us going when we learn that we did something that had a positive impact. We recognize the hardships faced by everyone affected with the layoffs, despite our efforts to soften the impact with comprehensive severance packages and prolonged benefits. We empathize with the challenges you've encountered and assure you that we'll convey your comments to our team. Should you wish to discuss your views in more depth, do not hesitate to contact us at inkerfeedback@customink.com.
Viewing 316 - 318 of 703 Reviews

Glassdoor has 732 Custom Ink reviews submitted anonymously by Custom Ink employees. Read employee reviews and ratings on Glassdoor to decide if Custom Ink is right for you.