Custom Ink reviews

2.9

35% would recommend to a friend

(703 total reviews)
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David Doctorow

33% approve of CEO

21% positive business outlook

Custom Ink has an employee rating of 2.9 out of 5 stars, based on 703 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Custom Ink employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.4 stars).

Reviews by job title

703 reviews
4.0
Feb 9, 2011
Recommend
CEO approval
Business Outlook

Pros

Great co-workers! Good location. Nice facility. Good compensation.

Cons

Awful management - none of them had actual management training (management degree, etc.)

3.0
Jun 8, 2026
Recommend
CEO approval
Business Outlook

Pros

Freedom, WOH, low stress, not many meetings

Cons

Leadership is bad at communication and coaching. Direction unclear. Many projects started with no or fractured end product

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Custom Ink Response
1w
Thank you for sharing your perspective as a current team member. We are glad to hear you enjoy the scheduling flexibility, work-from-home options, and a low-stress environment. At the same time, we take your concerns regarding leadership communication, coaching, and project clarity seriously. Providing transparent direction and empowering our direct supervisors with the right training are vital to helping our teams thrive. Your constructive feedback about management alignment and platform investment will be shared with the appropriate leadership teams so we can work on making our operational direction clearer. We truly appreciate your three years of dedication and your valuable insights to help us improve.
Viewing 388 - 390 of 703 Reviews

Glassdoor has 732 Custom Ink reviews submitted anonymously by Custom Ink employees. Read employee reviews and ratings on Glassdoor to decide if Custom Ink is right for you.