Question 1

Is Custom Ink a good company to work for?

Accepted Answer

Custom Ink has an overall rating of 2.9 out of 5, based on over 732 reviews left anonymously by employees. This rating has decreased by 9% over the last 12 months. 30% of employees would recommend working at Custom Ink to a friend and 23% have a positive outlook for the business. The best reviews about Custom Ink have been left by employees working as Key Account Manager, Manager and Sales/Service Representative.

Question 2

Does Custom Ink pay their employees well?

Accepted Answer

According to anonymously submitted Glassdoor reviews, Custom Ink employees rate their compensation and benefits as 3.6 out of 5. Find out more about salaries and benefits at Custom Ink. This rating has decreased by 4% over the last 12 months.

Question 3

How satisfied are employees working at Custom Ink?

Accepted Answer

30% of Custom Ink employees would recommend working there to a friend based on Glassdoor reviews. Employees also rated Custom Ink 3.5 out of 5 for work life balance, 2.9 for culture and values and 2.6 for career opportunities.

Question 4

What are the top reviewed jobs at Custom Ink?

Accepted Answer

Sales Representative (40), Production Associate (28), Expert Production Artist (27), Sales Associate (25), Sales (19), Production Artist (16), Satisfaction Assurance (16), Sales/Service Representative (15), Customer Service Representative (13), Key Account Manager (13), Manager (11), Satisfaction Assurance Associate (11), Screen Printer (11), Store Representative (10), Key Account Manager (KAM) (9)

Question 5

What are the pros of working at Custom Ink according to real employee reviews?

Accepted Answer

"Great benefits and paid" ((in 135 reviews)); "Most people seem to genuinely enjoy coming to work and it's great to be around all of that positive energy." ((in 58 reviews)); "Great coworkers you can bond with and make lifelong friends" ((in 31 reviews)); "Great atmosphere and culture." ((in 28 reviews)); "Very helpful and friendly work environment" ((in 21 reviews))

Question 6

What are the cons of working at Custom Ink according to real employee reviews?

Accepted Answer

"Poor management leads to unhappy workers" ((in 54 reviews)); "Low pay considered the amount of work and stress you are under constantly" ((in 42 reviews)); "Multiple managers along with employees came and went within locations in my region" ((in 23 reviews)); "Massive layoffs in 2022 and 2023" ((in 21 reviews)); "Leadership/Promotions: I fully believe that upper management thinks that everything is as wonderful as those Great Places to Work Surveys say." ((in 12 reviews))

Question 7

What are employees saying about Custom Ink layoffs in 2026?

Accepted Answer

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Custom Ink layoffs and their outlook for job security at Custom Ink in 2026.

Question 8

What are the top reviewed Custom Ink locations?

Accepted Answer

Fairfax, Reno, Charlottesville, Dallas, Flower Mound, McLean, Irving, Washington, Austin, Arlington, Tysons Corner, Merrifield, Atlanta, Chicago, Reston, Lewisville, Texas City, Denver, Baltimore, Rockville, Miami, Lynchburg, Richmond, Virginia Beach, Chantilly, Fairfax Station, Falls Church, Leesburg, Springfield, Sterling

Custom Ink

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Cliquey management lead to very poor experience

Customer Service Rep

Started as a great, innovative company and has now become everything that is said it is not.

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