Is Custom Ink a good company to work for as a Service Sales Representative?

Service Sales Representative professionals working at Custom Ink have rated their employer with 3.0 out of 5 stars in 29 Glassdoor reviews. This is a higher than average score with the overall rating of Custom Ink employees being 2.9 out of 5 stars. Search open Service Sales Representative Jobs at Custom Ink now and start preparing for your job interview by browsing frequently asked Service Sales Representative interview questions at Custom Ink .

Does Custom Ink pay Service Sales Representative employees well?

Service Sales Representative professionals rate their compensation and benefits at Custom Ink with 3.0 out of 5 stars based on 29 anonymously submitted employee reviews. This is 18.2% worse than the company average rating for salary and benefits. Find out more about Service Sales Representative salaries at Custom Ink.

How happy are Service Sales Representative professionals working at Custom Ink?

2% of Service Sales Representative employees at Custom Ink would recommend their employer to a friend. This rating has decreased by 97% in the past 12 months. Service Sales Representative professionals have also rated Custom Ink with a 4.0 rating for work-life-balance, 4.0 rating for diversity and inclusion, 4.0 rating for culture and values and 2.0 rating for career opportunities.

What are the top reviewed jobs at Custom Ink?

Sales Representative (40) , Production Associate (28) , Expert Production Artist (27) , Sales Associate (25) , Sales (19) , Production Artist (16) , Satisfaction Assurance (16) , Sales/Service Representative (15) , Customer Service Representative (13) , Key Account Manager (13) , Manager (11) , Satisfaction Assurance Associate (11) , Screen Printer (11) , Store Representative (10) , Key Account Manager (KAM) (9)

What are the pros of working at Custom Ink according to real employee reviews?

"Great benefits and paid" ((in 128 reviews)); "Most people seem to genuinely enjoy coming to work and it's great to be around all of that positive energy." ((in 59 reviews)); "Great coworkers you can bond with and make lifelong friends" ((in 32 reviews)); "Great atmosphere and culture." ((in 27 reviews)); "Casual work environment." ((in 21 reviews))

What are the cons of working at Custom Ink according to real employee reviews?

"Poor management leads to unhappy workers" ((in 55 reviews)); "Low pay considered the amount of work and stress you are under constantly" ((in 44 reviews)); "Constand Layoffs and Offshoring Jobs" ((in 19 reviews)); "Leadership/Promotions: I fully believe that upper management thinks that everything is as wonderful as those Great Places to Work Surveys say." ((in 13 reviews)); "Annual reviews for pay raises are based on favoritism and are usually 1" ((in 11 reviews))

Custom Ink Service Sales Representative reviews

3.0

2% would recommend to a friend

(29 total reviews)

David Doctorow

Not enough data to show CEO approval

1% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (29 reviews)

Ratings by demographic groups

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Sales/Service Representative employees have rated Custom Ink with 3.0 out of 5 stars, based on 29 company reviews on Glassdoor. This indicates that most Sales/Service Representative professionals have an average working experience there. Custom Ink is rated in line with the average (within 1 standard deviation) by Sales/Service Representative professionals compared to other employers within the Retail & Wholesale industry (3.4 stars).

Reviews by job title

29 reviews

5.0

Dec 28, 2015

Service

Sales/service representative

Recommend

CEO approval

Business Outlook

Pros

Great place to work. Good pay and plenty of paid time off.

Cons

Mandatory over time and weekend over time shifts.

4.0

Jul 7, 2015

5 stars compared to other companies! 4 stars since room to improve

Sales and service representative

Recommend

CEO approval

Business Outlook

Pros

- The people! Great peers and most leaders are pretty outstanding - Benefits - Empathy that allows for flexibility when needed - Awesome workspace/workplace - Top leadership cares, and are bringing in new upper management that care - Opportunity to grow, though it is competitive! - A company that is trying to be the best it can be and not lose to other similar companies

Cons

- Pay is average (those that say it's awful obviously don't know any better as this is their first real job out of college) - A few bitter, entitled, bad seeds that expect promotions, tons of money for a mostly entry level job, and constant praise (my parents warned me about these peers) - Due to communication across departments and locations, sometimes people can be aggressive/defensive (not the norm, but it comes up) - Technology needs improvement!

2.0

Jul 7, 2015

Dissatisfied

Sales/service representative

Recommend

CEO approval

Business Outlook

Pros

Relaxed dress code Performance-based earnings Catered lunch once per week Young coworkers Helpful, invested managers Big holiday party yearly Modern office space Solid medical benefits

Cons

Poor pay for area's cost of living VERY few opportunities for advancement or to move to other departments Little professional development - there's no time Lots of overtime during the week and on weekends Poor and last-minute communication about changes to schedules and expectations Inability to control your own schedule and workload Inability to enjoy office space and amenities due to workload Workplace and employee surveys are NOT anonymous Little transparency regarding pay Very strict schedule - thirty minutes for lunch only

Viewing 13 - 15 of 29 Reviews

Custom Ink

Custom Ink Service Sales Representative reviews

Company ratings over time

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Service

5 stars compared to other companies! 4 stars since room to improve

Dissatisfied

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