Custom Ink reviews

2.9

30% would recommend to a friend

(703 total reviews)
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David Doctorow

23% approve of CEO

23% positive business outlook

Custom Ink has an employee rating of 2.9 out of 5 stars, based on 703 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Custom Ink employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.4 stars).

Reviews by job title

703 reviews
2.0
Dec 1, 2025

Do not recommend

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great healthcare benefits (no deductible)

Cons

- Paternalistic, condescending leadership - Stuck in bad management patterns - will tell you how lucky you are to work remotely/oversell the culture to keep you from looking elsewhere - low wages compared to similar roles elsewhere - micromanagement, leadership shows no trust in employees - constant layoffs

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Custom Ink Response
5mo
Thanks for taking the time to share your perspective. We recognize that ongoing change and uncertainty can be frustrating and feel discouraging, particularly when it affects how leadership decisions are experienced day to day. We also hear the broader feedback around leadership approach, compensation, and the impact of repeated organizational changes. Healthcare benefits are an area we’ve consistently invested in, and it’s helpful to see them reflected in feedback, even alongside more critical perspectives. We wish you well in what comes next and appreciate you taking the time to provide this input.
2.0
Mar 4, 2025

Used to be great

Recommend
CEO approval
Business Outlook

Pros

Awesome culture and great benefits

Cons

Values profit over quality and employees.

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Custom Ink Response
1y
Thank you for your thoughtful review. We're so glad to hear that you experienced a collaborative environment and positive culture—it’s important to us that Custom Ink feels like a great place to start and grow a career. We appreciate your feedback around leadership style and structure. We know that as we grow, evolving how we support autonomy while staying aligned is key, and we’re continuously working to find that balance. Thanks again for being part of the team, and we wish you all the best in your future endeavors.
Viewing 148 - 150 of 703 Reviews

Glassdoor has 732 Custom Ink reviews submitted anonymously by Custom Ink employees. Read employee reviews and ratings on Glassdoor to decide if Custom Ink is right for you.