Custom Ink reviews

- The VAST majority of personalities are awesome, but a few sour apples have a large impact, and while upper management is aware, nothing substantive is done (or at least perception is as such). - Two words: Peter. Principle. This is slowly being rectified as the company fleshes out roles. - Most of the hires in ops roles are recent grads. Not having a non-CI work environment to set a standard means sometimes people feel entitled about little things (like snarky Wanna-be-Yelp-reviewers of the free lunches), or don't know how to respond in a "grown-up" way to the challenges/expectations set upon them. Finally, this is more of a mix than a con. I saw other reviewers say that they feel it's hard to move upwards in the company. This is very true as often roles are super competitive. However, the people who succeed are ones who put their necks out and make their own opportunities. Lots of Inkers seem to feel that simply being good at their current job warrants moving up or out of their departments. Managers are looking for people who are looking to move towards something specific, not just away from their current roles.

The company wants to be thought of as an industrious, Google-like company full of talented, passionate individuals having a good time. They tell you from the outset that it's very easy to move up or around in the company and encourage an open door policy to voice concerns or suggestions. But they put so much effort into superficial policies that there are a lot of structural issues that don't get addressed. Hours for production employees are bad and I found that they typecast me from the beginning then wouldn't let me prove them wrong. I was told I wasn't happy enough to do customer service even though I have 6+ years of job experience in that field with great references. Most people I worked with were vocally unhappy with their position, but felt they didn't have the resources to leave. Part of the problem was that most people hired for production were overqualified, creative people who needed a more varied environment. Employees had a lot to offer, but no one would hear them out.