Custom Ink Service Sales Representative reviews

3.0

2% would recommend to a friend

(29 total reviews)
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David Doctorow

Not enough data to show CEO approval

1% positive business outlook

Sales/Service Representative employees have rated Custom Ink with 3.0 out of 5 stars, based on 29 company reviews on Glassdoor. This indicates that most Sales/Service Representative professionals have an average working experience there. Custom Ink is rated in line with the average (within 1 standard deviation) by Sales/Service Representative professionals compared to other employers within the Retail & Wholesale industry (3.4 stars).

Reviews by job title

29 reviews
3.0
Mar 4, 2015

Meh..

Recommend
CEO approval
Business Outlook

Pros

- Great work environment and benefits - Casual dress code - Free catered lunch each week - Wholesale pricing on blank apparel orders for you and your family

Cons

- They are terrible at promoting. They choose the "yes" men/women and not the most experienced/educated applicants. A good bullshitter and schmoozer is who gets the higher up positions

1.0
Jan 23, 2015

MOD

Recommend
CEO approval
Business Outlook

Pros

Decent benefits, free coffee and fig newtons

Cons

Laughable pay, terrible management, mindless work that is taken way to seriously. Pay: Pay is low for the area, and there is no annual raises. If you try and ask for a raise, you will be told to "try harder". Pay is a base salary in the high 20k range plus performance pay. The performance pay is determined on how much you do and how accurate the work is. Even with awesome numbers, the pay is still way to low. Most "inkers" live with roomies, family or have spouses that make the "real" money. Don't be surprised when you see the company making tons of money and growing well, and you get nothing. Our first million dollar day we had a few months back, we did get an award. The award was a .50 cent candy bar wrapped to look like money. Total slap in the face. Management: The management is very unprofessional and most of them are new to the management role. Most of the immediate mangers are female and all are close friends. So if you have any issues with them, don't say a word about it. It will get you written up or fired. I have seen friends who had issues, take it up with there skip managers and it only ends with them getting "talked too" and "blamed" for it. The environment is very "click-ish" so be ready for that. If you don't have a friend in the management team, make one, fast! Advice to Marc: Look into the management teams, I know for a fact that they do a lot of sitting around and talking about non work related stuff, while we all work hard. I know for a fact my manager online shops 90% of her day. Then the rest of the day she chats it up with her manager (department leader). Overall: The company looks awesome from the outside, but once you get hired and learned the politics, you find out the real Customink. Don't expect major growth professional or salary. They will work you as hard as they can and def pay you as least as they can. My advice to anyone interested, look for another place to work that will treat you and pay you like a college educated person should be. And don't worry you're not missing out trust me.

5.0
Dec 3, 2014
Recommend
CEO approval
Business Outlook

Pros

I love the people and the environment! Everyone is friendly. We have great benefits and pay! WE GET FREE FOOD! The training is very thorough. There are always plenty of resources to help you improve at your job.

Cons

having to get out of bed and go to work ;)

Viewing 19 - 21 of 29 Reviews

Glassdoor has 732 Custom Ink reviews submitted anonymously by Custom Ink employees. Read employee reviews and ratings on Glassdoor to decide if Custom Ink is right for you.