Custom Ink reviews

2.9

35% would recommend to a friend

(703 total reviews)
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David Doctorow

33% approve of CEO

21% positive business outlook

Custom Ink has an employee rating of 2.9 out of 5 stars, based on 703 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Custom Ink employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.4 stars).

Reviews by job title

703 reviews
4.0
Dec 10, 2023
Recommend
CEO approval
Business Outlook

Pros

lots of opportunity to connect with customers and great coworkers

Cons

they are now opting to hiring offshore and downsizing departments

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Custom Ink Response
2y
We truly value the fact that you took the time to share your thoughts about downsizing and offshoring with us within the Satisfaction space. We are always striving to improve and feedback like yours helps us immensely. Feel free to reach out to inkerfeedback@customink.com if you would like to share further thoughts.
2.0
May 20, 2023
Recommend
CEO approval
Business Outlook

Pros

Supportive team, tries to make work fun.

Cons

Basically a call center. Had a good experience at first but after they did another round of hiring things got slow and my manager started to pick apart everything I do.

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Custom Ink Response
3y
We appreciate your taking the time to write this review. We are sorry to hear that you had a challenging experience. We are constantly working to improve our Inker experience, and feedback like this truly helps us get better. Please let us know if you have thoughts to share on anything else. If you have more details you would like to share, please reach out directly to us: inkerfeedback@customink.com
4.0
May 14, 2023
Recommend
CEO approval
Business Outlook

Pros

A friendly corporate culture that is driven by a desire to do right by their customers and grow their business in typically healthy and sustainable ways.

Cons

A leadership team that's losing focus, chasing red herrings, and undermining home-grown top contributors in the name of achieving personal KPIs.

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Custom Ink Response
3y
Thank you for sharing your feedback. Your insight helps us better understand your experience and shows us an opportunity for us to continue to improve. Thank you for sharing your comments and have a great day!
Viewing 211 - 213 of 703 Reviews

Glassdoor has 732 Custom Ink reviews submitted anonymously by Custom Ink employees. Read employee reviews and ratings on Glassdoor to decide if Custom Ink is right for you.