Custom Ink reviews

2.9

35% would recommend to a friend

(703 total reviews)
avatar

David Doctorow

33% approve of CEO

21% positive business outlook

Custom Ink has an employee rating of 2.9 out of 5 stars, based on 703 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Custom Ink employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.4 stars).

Reviews by job title

703 reviews
5.0
Feb 14, 2019
Recommend
CEO approval
Business Outlook

Pros

The benefits offered are amazing. Great health insurance, dental, and maternity leave. Pay is fair for the current market. The atmosphere is really what makes working here so amazing. You become part of a big family!

Cons

The pay is fair for the market but not the best out there. For the amount of care they want us to take the pay could be better. They are generous with PL but should also have "sick" days on top of the allotted time off. I feel that lumping it all together creates a desire to come in even when sick in order to maintain your PL balance. Work life balance could be better. Sometimes you are asked to change your schedule even if you've had the same one for years.

2.0
Jan 20, 2019

Custom Ink = all hype and no substance.

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Free food, excellent health benefits.

Cons

Many different ways for management to wreak havoc on your paycheck. “Lateral positions” come with pay decreases. You have more company knowledge but somehow you are worth less. Often even when you “move up” in position and take on more responsibility, you get paid less than your former job. Management asks employees to change their schedules and shifts constantly without regard for how this effects their life. Sometimes these shift or schedule changes come with pay decreases. You literally can be paid less for being a team player. If you speak up then you are making waves and they will search for causes to let you go, or to make you miserable so you will voluntarily leave the role / company. New department policies or metrics seem designed to put downward pressure on / weed out specific employees who have not recently been drinking the kool-aid. Custom Ink is best suited for someone just out of college and still living at home due to the myriad ways they dream up to mess with your pay. If you have bills and need a steady pay check you should look elsewhere. Nepotism abounds. There are meetings regarding career trajectory and no matter how consistently you say you like x they will give you y and give x to the managers friend. These meetings also take you away from the work or at least have the effect of throwing your day off balance. Management are not trained career councilors and seem to just be ticking a box so they can make it appear they are devoted to your learning and development when the reality is they have nothing to add to the conversation.

Viewing 229 - 231 of 703 Reviews

Glassdoor has 732 Custom Ink reviews submitted anonymously by Custom Ink employees. Read employee reviews and ratings on Glassdoor to decide if Custom Ink is right for you.