Custom Ink reviews

2.9

35% would recommend to a friend

(178 total reviews)
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David Doctorow

33% approve of CEO

21% positive business outlook

Reviews by job title

178 reviews

Reviews about "Management"

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3.0
Feb 21, 2024
Recommend
CEO approval
Business Outlook

Pros

Benefits are good and pay was alright

Cons

Managers weren’t cohesive and all over the place

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Custom Ink Response
2y
We truly value the fact that you took the time to share your thoughts about the management with us. We are always striving to improve and feedback like yours helps us immensely. If you wish to share further thoughts or details, feel free to reach out to inkerfeedback@customink.com.
2.0
Feb 21, 2024

Was OK

Recommend
CEO approval
Business Outlook

Pros

Good pay and OK benefits

Cons

Politics and management has Bae judge of character at times.

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Custom Ink Response
2y
All companies experience growing pains as they evolve but we strive to keep our Inker experience positive. We truly value feedback like yours and will look into this matter. If you have more details you would like to share, please reach out directly to us at inkerfeedback@customink.com.
2.0
Jan 31, 2024
Recommend
CEO approval
Business Outlook

Pros

- The employees they do have are treated well - Decent career opportunities - All of my peers were amazing people

Cons

- Disorganized management (constantly moving targets, contradicting business updates month-by-month, and poor communication from leadership) - "Golden Rule": It sounds stupid, but it was one of my favorite parts of the company. Treat others how you want to be treated. A core value from the CEO and Founder. Along the way, the company made repeated choices that went against this, to the point where it feels insulting they have that included in their values. This includes mass layoffs in favor of cheap labor, despite "one last final push" till we were a public company. Many of these employees had been with the company since its beginning. The entire 2023 year left a massive bitter taste in my mouth and many others. Beware of this company's culture before you enter. - Their shirts are way overpriced

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Custom Ink Response
2y
We greatly appreciate your candid feedback. It's invaluable in guiding our efforts to enhance our service. We recognize the hardships faced by everyone affected, despite our efforts to soften the impact with comprehensive severance packages and prolonged benefits. We empathize with the challenges you've encountered and assure you that we'll convey your comments to our team. Should you wish to discuss your views in more depth, do not hesitate to contact us at inkerfeedback@customink.com.
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