6y
Thank you for your review. You're right, our Store experience is a blend of service and sales. We aren't a traditional retail workplace and we're up front about expectations in our role descriptions. While weekend availability is a must, the majority of our stores close at 6 p.m. and are closed Black Friday and other holidays. Our benefits are amazing; low costs, copays, and no deductibles on top of free telemedicine, including counseling and dermatology!
Stores is a new and growing channel for Custom Ink, which means we've been working hard on the right compensation recipe. Our Store Inkers work hard to give our customers a WOW experience and in recognition of that, I announced a year-end bonus for all team members. We also have a new compensation plan rolling out in Q1, stay tuned.
Careers aren't limited to stores. Not only do Inkers have a career path to retail management they also have opportunities in other channels like Inbound Sales, Key Account Management, Art and Design, and Production. Mobility within Stores is encouraged! We had seven promotions in Q4 last year. And, Inkers always have access to the entire business for growth and development. Custom Ink even offers relocation for top performers.I hope you'll work with your leader on your Individual Development Plan or reach out to me if your goals at Custom Ink aren't being met. Personally and professionally, I wish you the very best in 2020!
-Amanda Hanlon, Director of Store Operations
